Pros 
Cons A Local Favourite: What Clients Are Saying About Hair to Hair Hurstville
Hair to Hair Hurstville, located on Cross St, consistently earns a solid 4.6-star rating, making it a popular choice for residents around Hurstville, NSW. The salon clearly prioritises customer experience, boasting a welcoming atmosphere and a convenient range of services. Accessibility is a plus, with a wheelchair-accessible entrance, catering to a wider clientele. Booking is recommended, but walk-ins are sometimes accommodated, as noted by one satisfied customer. Payments are modern and flexible, accepting both credit cards and NFC mobile payments. It is also worth noting the salon seems to be family-friendly, advertising itself as ‘good for kids’.
Here's a quick look at what makes Hair to Hair Hurstville convenient for its customers:
- Location: Conveniently situated on Cross Street, Hurstville.
- Hours: Flexible opening hours throughout the week, including late nights on Thursdays and weekend access. (See full hours below)
- Payments: Accepts credit cards & NFC mobile payments.
- Accessibility: Wheelchair accessible.
- Family Friendly: Welcomes children.
Opening Hours:
| Day | Time |
|---|---|
| Monday | 9:00 am – 5:30 pm |
| Tuesday | 9:00 am – 5:30 pm |
| Wednesday | 9:00 am – 5:30 pm |
| Thursday | 9:00 am – 9:00 pm |
| Friday | 9:00 am – 5:30 pm |
| Saturday | 9:00 am – 5:30 pm |
| Sunday | 10:00 am – 5:00 pm |
The Colour Conundrum: A Mixed Bag of Colouring Experiences
Customer experiences with colour services at Hair to Hair Hurstville seem to vary. One client unfortunately had a disappointing experience in March, requesting ash blonde foils but leaving with a brassy orange result. Despite a follow-up appointment to correct the colour, and the stylist acknowledging the initial foils were left on for too short a time, and the manager being alerted to this, the client ultimately sought services elsewhere, stating their subsequent haircut from another salon revealed the original cut was uneven. This customer cites a $300 spend and a complete loss of confidence in returning.
However, it's important to note this appears to be an outlier. Numerous customers rave about their colouring results. Dee receives prominent praise for making a first-time colourist feel comfortable and delivering a fantastic result. Sandra consistently earns accolades for her foil placement, colour expertise, and effortless technique. One client specifically notes Sandra’s expertise for maintaining challenging blonde hair and skillfully performing a foils, toner and Botox hair treatment.
“I’ve being going to this salon for a while and refuse to go else where. They get my challenging blonde hair perfect every single time.”
Cutting & Styling: Consistent Praise for Skilled Technicians
Beyond colour, Hair to Hair Hurstville shines in its cutting and styling services. Louis is repeatedly highlighted for his exceptional curling skills, achieving a style that lasted for over two days and left hair feeling soft. Customers consistently speak to the welcoming and comfortable atmosphere he and the team create, coupled with reasonable pricing. Similarly, Suzana is commended for providing a lovely experience even for walk-in appointments, delivering a great hairstyle with a friendly smile. The overall consensus points to a skilled team dedicated to fulfilling client visions. Many customers explicitly state they will be returning specifically for these services.
- Louis: Known for perfect curls, soft styling, and customer service.
- Suzana: Praised for her friendliness and ability to accommodate walk-ins, providing excellent style results.
- Dee: Renowned for expert cuts, colour and a highly enjoyable experience.
The Human Touch: Service and Professionalism Stand Out
The most common thread throughout the reviews of Hair to Hair Hurstville is the exceptional quality of its staff. Words like warm, friendly, professional and attentive are repeatedly used to describe the team. Several reviewers, including a former hairdresser themselves, highlight the staff exceeding expectations. Sandra is consistently singled out for praise not only for technical skills but also for her professionalism and sweet personality. The salon manages to create a positive vibe that leaves clients feeling valued and comfortable. This emphasis on the customer experience appears to be a core strength of Hair to Hair Hurstville, fostering loyalty and positive word-of-mouth referrals. The helpfulness and welcoming nature of the ladies working at the salon seemed to be a high point for many.