Pros 
Cons A Consistent Buzz: What Customers are Saying About Trend Setters Salon
Trend Setters Salon in Goulburn consistently earns rave reviews, boasting an impressive 4.8-star rating. But what exactly makes this salon a standout choice for locals? The overwhelmingly positive feedback points to a combination of skill, affordability, and genuine customer care. Unlike some salons, customers frequently highlight the transparency of pricing – no hidden fees are a major drawcard. Many reviews emphasize the quality of the haircuts; one customer boldly states it was “the best haircut I’ve ever had,” praising the lightness and fantastic feel of their styled hair. This enthusiasm isn’t an isolated incident, with phrases like “great finish” and “love the way my hair turns out” appearing repeatedly.
Here's a breakdown of common themes in customer feedback:
- Skill & Expertise: Clients repeatedly commend the salon's cutting and styling proficiency.
- Value for Money: The "bargain" price point is frequently mentioned, making Trend Setters a very accessible option.
- Friendly Atmosphere: The salon creates a welcoming environment with a team described as “lovely and genuine,” “helpful,” and “friendly.”
- Professionalism: Customers appreciate the efficient and professional service provided.
Decoding the Convenience: Accessibility and Practicalities
Trend Setters Salon clearly prioritises accessibility and convenience for its clientele. The salon uniquely advertises being open 24 hours every day of the week – although it's advisable to confirm appointment availability directly via +61 2 4821 3514. Beyond the unusual opening hours, Trend Setters has actively catered to a wider range of customers.
Crucially, the salon offers facilities designed for inclusivity:
| Facility | Status |
|---|---|
| Wheelchair Car Park | Wheelchair-accessible |
| Wheelchair Entrance | Wheelchair-accessible |
Furthermore, Trend Setters understands modern payment preferences, accepting a variety of methods including credit cards, debit cards, and convenient NFC mobile payments. It also appears to cater to families, being described as “good for kids”, making it a practical choice for parents needing a haircut themselves.
The Vibe Check: Salon Ambiance and Location
Located conveniently at 243 Auburn St, Goulburn NSW 2580, Trend Setters Salon benefits from a desirable location in the heart of Goulburn. Customers consistently describe the ambiance as “pleasant”, suggesting a comfortable and relaxing salon experience. While specific details about the salon's decor aren't widely available in the reviews, the overall sentiment is positive – it's a place people want to spend time in. The location, coupled with the friendly and efficient service, contributes to an overall positive experience, making it a salon clients are happy to return to. In a community like Goulburn, repeat business and word-of-mouth are invaluable, and Trend Setters seems to thrive in both.
“Great won't go anywhere else.” – This concise statement perfectly captures the loyalty fostered by the salon.
Beyond the Cut: A Deep Dive Into Customer Testimonials
Let’s look at some expanded quotations demonstrating the positive impact Trend Setters Salon has on its customers:
- Focus on Skill and Results: “Best haircut I’ve ever had and for a bargain too! The wonderful ladies at Trend Setters are absolute dynamos at cutting and styling- even as I write this my hair feels light as a feather and fantastic! What you see is what you get, there's no stupid hidden fees like you'll find at other salons. 10/10!” - This review clearly illustrates both the quality of the service and the value the salon delivers, calling the stylists “dynamos”.
- Consistent Quality of Service: “Always helpful and friendly, and very professional.” & “Always the best service.” – These testimonials point to a consistently high standard of customer interaction, making clients feel valued and well-cared for.
- Loyalty and Trust: “Great won't go anywhere else” – brevity that speaks volumes regarding client satisfaction and trust in Trend Setters Salon’s capability.
- Positive Overall Experience: “Pleasant ambience, great location and helpful staff.” – Highlighting the combination of factors that combine to create a positive experience.
- Simple but Effective: “Ladies are great..great finish” – A simple, honest statement demonstrating quality and expertise.