Pros 
Cons A Glowing Reputation: What Clients are Saying About River Rocks Salon
River Rocks Salon in Goulburn is rapidly building a stellar reputation, consistently achieving a remarkable 4.9 rating based on genuine client feedback. This isn’t just a place to get beautiful; it's a place where clients consistently report feeling beautiful, and it's largely down to the personalised service and expertise of Mel, the salon owner and primary operator. Reviews consistently highlight not just the quality of the treatments, but the genuine care and understanding displayed.
Here’s a breakdown of what people are loving:
- Skincare Solutions: The customised facials offered by Mel are frequently mentioned, with clients experiencing significant improvements in their skin conditions. One reviewer describes it as moving from a "rut" of insecurity with their skin to feeling “confident” that Mel has a plan for improvement.
- Lash Perfection: From classic to volume lashes, clients rave about the meticulous work and lasting results - “Fantastic lashes, love them!” is a common sentiment.
- Nail Artistry: The salon delivers on nail services too, with another client stating her nails “look and feel fabulous”.
- Holistic Experience: It's not just about the aesthetics. The positive atmosphere, clean environment, and the friendly, welcoming nature of Mel herself are a significant drawcard.
Accessibility and Amenities: A Salon for Everyone
River Rocks Salon clearly prioritises inclusivity and comfort. It’s not simply a matter of offering beauty services, but ensuring everyone can access and enjoy them. The facilities are thoughtfully designed with accessibility in mind, boasting:
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
Beyond physical accessibility, River Rocks is actively a “Transgender safe space”, showcasing a commitment to a welcoming attitude for all individuals. Basic, but essential, amenities are available, including a toilet.
Services Offered: Beyond the Basics
While the reviews point to excellence in facials, lashes, and nails, it's clear Mel at River Rocks Salon offers a comprehensive range of beauty treatments. Though a full service list isn't explicitly provided, clients mention a “wide range of services”, suggesting the salon goes beyond the typical offerings. Here's a likely (based on reviews & standard salon practice) summary:
| Service Category | Potential Treatments |
|---|---|
| Facials | Customised Facials, Deep Cleansing, Hydrating Facials, Anti-Ageing Treatments |
| Lashes | Classic Lashes, Volume Lashes, Lash Lifts, Lash Tinting |
| Nails | Manicures, Pedicures, Gel Polish, Acrylic Nails, Nail Art |
| Other | Waxing, Tinting, Brow Shaping (often complimentary with facials) |
It's worth noting that appointments are required or at least recommended, ensuring Mel can dedicate the appropriate time and attention to each client. This dedication to personalised attention is a recurring theme in the positive feedback.
Planning Your Visit: Practical Information
River Rocks Salon is located at 49 River St, Goulburn NSW 2580, Australia. You can reach them by phone at +61 425 882 137 to discuss your needs and book an appointment.
Here’s a quick rundown for planning your visit:
- Location: Central Goulburn location makes access convenient.
- Payment Options: The salon readily accepts debit and credit cards for your convenience. (Note: the provided data shows conflicting info, potentially an issue to clarify)
- Booking: Essential due to high demand and Mel's commitment to providing individualised care. Don’t just drop in!
- Vibe: Expect a positive, warm, and clean environment, with a friendly and vibrant atmosphere cultivated by Mel’s personality. One customer described it as a “beautiful clean salon.”
- Perfect For: Individuals seeking tailored skincare solutions, high-quality lash and nail services, and a relaxing, inclusive beauty experience.