Pros 
Cons Danielle's in Vogue Hair Studio: A Hub of Positive Experiences
Danielle's in Vogue Hair Studio, located at 16 Abbey Rd, Goulburn NSW 2580, consistently receives high praise for its skilled team and welcoming atmosphere. The salon holds a remarkable 4.90 rating, signaling a consistently excellent customer experience. Many clients highlight the expertise of Danielle, along with her staff Bree and Indy. Their ability to accurately interpret and deliver desired results is a recurring theme.
Here’s a breakdown of what consistently shines through in customer commentary:
- Consistent Results: Clients repeatedly state that the hairdressers "give me what I ask every-time". This reliability is paramount for building trust and loyalty.
- Skill Across Services: Danielle’s in Vogue doesn't seem to fall short in any area. Services like cuts, colours, treatments, and especially Danielle’s hair extensions consistently achieve a 10/10 rating.
- Colour Expertise: The colour matching skills are repeatedly lauded. Clients indicate it’s exceptionally accurate and the quality of the hair used for extensions is outstanding.
- Atmosphere: The salon benefits from a "great private atmosphere," which is described as “clean and tidy.” It offers clients a space where they feel comfortable and valued.
- Staff Interaction: Customers appreciate staff being “friendly, respectful, and considerate”.
- Accessibility: Thoughtful features like a wheelchair-accessible car park, entrance and toilet make the salon welcoming for all.
A Diverse Range of Services & Client Needs
Danielle's in Vogue caters to a wide variety of clients and their specific needs. A notable narrative demonstrates dedication beyond standard beauty service. A client recently shared a story of being accommodated quickly, despite a difficult situation - "due to spending a lot of time in hospital over the last year I couldn’t manage my extremely long and thick hair… I was squeezed in to get my hair fixed the day I called.”
This willingness to assist extended to a complex detangling process taking approximately four hours. The client was deeply appreciative of the gentle and reassuring approach of the staff, emphasizing their non-judgmental attitude:. The team frequently checked in on the client’s comfort during the lengthy process.
Here’s a succinct overview of facilities and services:
| Facility/Service | Availability |
|---|---|
| On-site services | No |
| Wheelchair-accessible car park | Yes |
| Wheelchair-accessible entrance | Yes |
| Wheelchair-accessible toilet | Yes |
| Toilet | Yes |
| Appointments recommended | Yes |
| Credit cards | Yes |
| NFC mobile payments | Yes |
| Good for kids | Yes |
Celebrating Stylistic Transformations
Danielle’s in Vogue excels in delivering transformative styles to their clientele. Many describe how the staff go above and beyond to take a simple idea and elevate it. "I had my idea in mind, but she transformed my hair from simple to stunning," one client shared. This highlights the stylists' creative flair and ability to deliver something beyond expectation.
Indi is specifically mentioned for consistently delivering outstanding results - one returning client shared how much she “love love love” their haircut and colour by Indi. The salon’s capability extends to wider beauty needs; providing make-up and upstyles for special occasions like weddings. Furthermore, the salon emphasizes quality products, offering a selection of shampoos, conditioners and hair care options to maintain results at home.
“Love going to this salon, the girls are so welcoming & great at what they do. Love my hair extensions, colour & blowdrys! 🤩🥰"
Addressing Concerns & Areas for Improvement
While overwhelmingly positive, feedback isn’t without nuance. One client experienced an issue with uneven colour development following an initial appointment with Danielle and her apprentice, Keira. Although the initial result was pleasing, subsections of the hair displayed over-processing. The client expressed disappointment that this wasn't identified during the service.
Furthermore, a negative experience was noted regarding a phone interaction with Keira when seeking an appointment. The client described the phone manner as “terrible.” While appointment availability was limited, the way the client was spoken to significantly detracted from the overall impression.
This feedback highlights an opportunity for refined communication skills and a heightened sensitivity to client concerns, even when appointments aren't immediately available. This underscores the importance of thorough consultation and transparency and hopefully, ensures a consistent positive experience for all clients. The salon’s contact number is +61 2 4821 1123.