Pros 
Cons A Wave of Five-Star Reviews: What Clients are Saying About Instinctive Beauty
Instinctive Beauty, located at 61 Kareela Rd, Frankston, is clearly making waves in the beauty scene, boasting a perfect 5.000000 rating. But what's driving this exceptional feedback? It's not just about the treatments; it's the holistic experience, the skilled practitioners, and the welcoming atmosphere. Clients consistently praise the salon’s dedication to both results and wellbeing. The consistent themes across reviews point to a business that genuinely cares about its customers and strives for excellence.
Here’s a breakdown of the highlights:
- Expert Practitioners: Stephanie and Elsa are repeatedly mentioned by name, with clients describing them as “amazing,” “skilled,” “professional,” and possessing a “magic touch.” Stephanie's experience and knowledge are particularly highlighted.
- Luxurious & Relaxing Treatments: Facials, massages, and IPL treatments consistently receive rave reviews. Many clients state these are the best treatments they've ever received. The emphasis is on a relaxing and blissful experience.
- Personalised & Supportive Care: Instinctive Beauty doesn't just offer services; it offers support and a confidence boost. Clients feel understood and well cared for, leading to positive self-image outcomes.
- Genuine Passion & Improvement: The owner, Steph, actively seeks feedback and utilises it to enhance their services, demonstrating a commitment to continuous improvement. This proactive approach is greatly appreciated by her clientele.
Services Spotlight: From IPL to Luxurious Facials & Beyond
Instinctive Beauty offers a comprehensive range of beauty treatments, catering to diverse needs and preferences. Clients frequently highlight several services as being particularly outstanding. Here's a closer look:
| Treatment | Client Feedback Highlights |
|---|---|
| IPL | Fantastic results even after just two sessions (particularly for blonde chin hair!), increase in confidence. |
| Facials (Elsa) | Luxurious experience, "magic touch," calming, deeply relaxing, long-lasting benefits. Clients with years of facial experience rate Elsa highly. |
| Massages (Elsa) | "Out of this world," incredibly relaxing, passionate and skilled therapist, creates a calming atmosphere. |
| Waxing & Lash Lifts | Wonderful service, efficient and effective. |
| Microneedling | Comfortable experience, trusting in Stephanie's expertise. |
| Eye Treatments | Gentle, no stinging or discomfort, skilled technique from both Steph & Elsa. |
Beyond these standout services, Instinctive Beauty’s expertise extends to a broad spectrum of beauty needs. The salon’s ability to provide gentle, effective treatments tailored to individual needs is consistently praised.
Accessibility, Amenities & Convenient Booking at Instinctive Beauty
Instinctive Beauty isn't just focused on providing top-tier treatments; they’re also committed to creating a welcoming and accessible environment for all clients. Their facilities reflect this dedication.
Accessibility Features:
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Studio Amenities:
- Gender-neutral toilets
- Standard Toilet Facilities
Booking & Payment Options:
- Appointments are recommended to ensure availability.
- Multiple payment methods accepted: Credit cards, Debit cards, and NFC mobile payments.
Opening Hours:
Instinctive Beauty offers flexible hours, catering to busy lifestyles:
- Monday: 9:00 am – 3:00 pm
- Tuesday: 9:30 am – 8:00 pm
- Wednesday: 9:30 am – 8:00 pm
- Thursday: 1:00 pm – 9:00 pm
- Friday: 9:30 am – 5:00 pm
- Saturday: 9:00 am – 2:00 pm
- Sunday: Closed
A Salon That Builds Relationships: Client Loyalty & Word-of-Mouth
One of the most compelling aspects of Instinctive Beauty is the strong client loyalty. Many reviewers are long-term customers, returning repeatedly for treatments and recommending the salon to friends and family. This isn’t accidental.
"I've been a client of Instinctive Beauty for many years. Stephanie's knowledge and expertise, combined with her care and kindness, are second to none."
This quote perfectly encapsulates the sentiment shared by numerous clients. Instinctive Beauty fosters a genuine connection with its customers, building relationships based on trust, expertise, and a shared commitment to wellbeing. This focus on client satisfaction transforms a simple beauty appointment into a positive and empowering experience. The salon's success seems deeply rooted in its capacity to consistently exceed expectations and deliver results that inspire confidence. This positive atmosphere promotes genuine word-of-mouth advertising, cementing Instinctive Beauty’s reputation as a premier beauty destination in Frankston.