Illuminating Hair: A Frankston Favourite – What Clients Are Saying
Illuminating Hair in Frankston consistently receives glowing reviews, boasting a perfect 5.00 rating. But what exactly makes this salon stand out from the crowd? We've compiled a detailed look at what customers are praising, and any areas where expectations are being met – or exceeded. The salon, located at 4 The Mall, operates with impressively extended hours, offering services from 9am to 10pm Monday through Friday, and 9am – 1pm on Saturdays, making it convenient for those with busy schedules. They're closed on Sundays. Clients mention the long operating hours are a significant benefit for after-work appointments.
Here’s a breakdown of common themes from client feedback:
- Colour Expertise: A recurring highlight is the exceptional colour work, particularly highlighted by stylist Stacey. Many customers specifically mention full head foils and the accuracy of colour matching.
- Hair Transformation: Several reviewers detail significant hair transformations – going from damaged, dull hair to vibrant, healthy locks. This indicates a skilled team capable of handling complex colour corrections and treatments.
- Personalised Service: Clients feel Stacey is dedicated to her work and thoughtfully selects colours that suit each individual. This level of attention suggests a strong focus on client consultation and bespoke styling.
- Overall Positive Experience: The consistent theme is leaving the salon feeling “refreshed” and loving their new hair. This points to a welcoming atmosphere and a positive overall experience.
Diving Deep into the Services: Colour, Cuts & Care
Illuminating Hair doesn’t just do hair; it appears to revitalise it. While specific services aren't listed extensively online, the overwhelmingly positive feedback points towards a comprehensive offering, with colour services clearly being a speciality. The salon's ability to take clients from "mousey brown damaged hair" to "blonde healthy locks" is a powerful testament to their skill. Beyond colouring, the praise regarding cuts shows a holistic approach to hair health and style.
To help visualise the areas where Illuminating Hair excels, here's a quick rundown:
Service Category | Client Feedback Highlights |
---|---|
Colouring | Foils, Colour Correction, Blonde Transformations, Colour Matching, Personalised Colour Choice |
Cutting | General Praise – often accompanying colour services, indicating a well-rounded skill set |
Hair Health | Repairing Damaged Hair, Achieving Healthy Locks |
Styling | Leaving feeling "refreshed" |
It’s important to note – while not directly mentioned in the feedback provided – a salon focused on colour and transformation likely offers associated services like treatments, conditioning, and potentially extensions.
Accessibility & Convenience: Planning Your Visit to Illuminating Hair
Illuminating Hair seems to have considered convenience from the outset. The extended opening hours are a standout feature, allowing flexibility for clients who can’t manage appointments during standard business hours. Importantly, the salon is equipped with a wheelchair-accessible car park, making it welcoming to a broader range of clients.
Here’s what you need to know when planning your visit:
- Location: 4 The Mall, Frankston VIC 3199, Australia
- Phone: +61 400 935 605
- Hours:
- Monday: 9am – 10pm
- Tuesday: 9am – 10pm
- Wednesday: 9am – 10pm
- Thursday: 9am – 10pm
- Friday: 9am – 10pm
- Saturday: 9am – 1pm
- Sunday: Closed
- Appointments: Recommended – ensure you book to avoid disappointment.
- Payment Options: The salon accepts credit cards, debit cards, and NFC mobile payments – offering several convenient options.
- Facilities: Toilet available on-site, and importantly a wheelchair-accessible car park.
"Stacey and Claire are amazing. They turned my mousey brown damaged hair into blonde healthy locks. I highly recommend Illuminating hair." – a testament to the transformative potential of a visit.
Stylist Spotlight: Stacey – A Recurring Name in Client Praise
The name Stacey consistently appears in client reviews, painted as a highly skilled and dedicated stylist. Multiple clients specifically commend her colour work, her ability to understand their needs, and the overall quality of her services. One client notes Stacey's attentiveness and her talent for selecting flattering colours, suggesting a keen eye for style and individual client preferences.
It’s clear that Stacey is a cornerstone of Illuminating Hair’s success. While Claire also receives a mention alongside Stacey as part of a successful transformation, Stacey is consistently singled out for her expertise. This level of individual recognition demonstrates a commitment to quality and client satisfaction.
Based on feedback, if you're seeking a specific colour transformation – particularly foils or blonde treatments – requesting an appointment with Stacey might be a wise move. Her dedication and skill appear to be highly valued by the salon’s clientele.