A Frankston Favourite: First Impressions of Cutting Edge On Heatherhill
Cutting Edge On Heatherhill, located at 46A Heatherhill Rd, Frankston, is quickly becoming known as a reliable and friendly hair salon in the local community. With a solid 4.5-star rating, the consistent positive feedback speaks volumes. Beyond the standard cut and colour services, the salon distinguishes itself with its accessibility features – including a wheelchair-accessible car park and entrance – making it an inclusive space for all clients. Convenience is also a key factor; while appointments are recommended, the team demonstrates remarkable versatility, often accommodating last-minute requests and working around busy schedules.
The salon environment itself appears to be a key drawcard. Several reviewers highlighted the welcoming atmosphere, with many mentioning the friendly and approachable nature of the staff. It’s not just about the hair here; it’s a genuinely pleasant experience. Notably, some described the salon as “good for kids,” contributing to the family-friendly vibe. And for those who appreciate a little extra charm, a friendly canine visitor occasionally makes an appearance, adding a touch of local character. Payment options are modern and cater to a wide range of preferences – credit cards, debit cards, and NFC mobile payments are all accepted.
Here’s a quick overview of what Cutting Edge On Heatherhill offers:
Feature | Details |
---|---|
Address | 46A Heatherhill Rd, Frankston VIC 3199 |
Phone | +61 3 9783 7939 |
Accessibility | Wheelchair-accessible |
Appointments | Recommended |
Payment | Cards & Mobile Payments |
Family Friendly | Yes |
Opening Hours | See below |
Opening Hours:
- Monday: 9 am–5:30 pm
- Tuesday: 9 am–5:30 pm
- Wednesday: 9 am–5:30 pm
- Thursday: 9 am–9 pm
- Friday: 9 am–6 pm
- Saturday: 9 am–2 pm
- Sunday: Closed
The Stylists: Praised for Skill and Care
The consistent praise directed toward individual stylists at Cutting Edge On Heatherhill is truly impressive. Lou receives particularly glowing reviews, with one customer describing her as a “wizard” at fixing a challenging haircut from a previous salon. Anne also consistently earns accolades for her attentive listening skills and ability to deliver precisely the requested cut and style. Clients frequently express feeling “happy” and “confident” after their appointments with Anne.
Other stylists gain regular mentions:
- Susy: Commended for helping a client donate their hair to cancer patients and creating a beautiful short style afterwards.
- Rhiannon: Highly praised for her skill in rescuing a severely damaged hair situation, leaving a client “obsessed” with the results.
- Amy: Received positive feedback for providing a comfortable and informative experience, especially for a first-time colour client considering a dramatic change (purple hair!).
- Rhi: Together with Anne they provide an amazing colour and trim.
These anecdotes illustrate a consistent theme: the stylists aren't simply performing a service; they’re building relationships with their clients, providing personalised care, and genuinely invested in achieving satisfying results. It’s clear these professionals take pride in their craft.
Colour Transformations and Hair Repair: Real Client Stories
Cutting Edge On Heatherhill isn't just about routine trims; the salon handles complex colour changes and hair repair with apparent expertise. Clients share detailed stories of transformative experiences. One reviewer described entering the salon with “dry, patchy, multi coloured blonde/ copper/ brown hair” and leaving with a beautifully restored style. Amy’s approach, focusing on hair health and avoiding unnecessary pressure to spend more money, was particularly appreciated.
Another client specifically sought the salon's help for a meaningful reason – donating four years of hair growth to a cancer charity. Susy's support throughout this process, coupled with a stunning new haircut, made the experience incredibly special. The salon accomodates complex requests too, Amy assisting a client who required a purple hair dye, with a thorough process to ensure the client's comfort and experience.
Highlighted experiences:
"I visited this lovely salon yesterday. I grew out my hair for 4 long years and wanted to donate it to kids with Cancer. A lovely lady called Susy not only helped me out with this but also left a beautiful short style behind."
"I walked in to the salon with dry, patchy, multi coloured blonde/ copper/ brown hair that I was so embarrassed about, I always just tied my hair up in a bun. Amy assured me that going brown (one day) would allow my hair time to rest & recover."
These instances demonstrate Cutting Edge On Heatherhill’s ability to handle a diverse range of hair concerns and client needs, resulting in truly positive outcomes.
A Note on Colour Services & Client Preparedness
While the vast majority of reviews are overwhelmingly positive, one reviewer offered a practical tip for potential colour clients. If considering an unconventional colour (like purple, in the reviewer’s case), clients may be asked to purchase the specific hair dye themselves. This is particularly relevant for first-time colour clients who may not be familiar with different brands and types of colour products.
However, this request isn’t seen as a negative. The reviewer clarifies that the salon’s pricing remains affordable overall and that Amy took the time to thoroughly discuss the process and ensure comfort, despite the need to source the dye independently.
This highlights a proactive approach from the stylists – they prioritize delivering the best possible results, even if it means collaborating with the client to utilise specific products. It's a reminder that open communication and preparation can greatly enhance the salon experience. The salon's commitment to transparency and client wellbeing shines through, ensuring a personalized and satisfying colour service.