Cuts and Colours Frankston: A Mixed Bag of Hairdresser Experiences

Pros	Cons
Vanessa provides exceptional blow waves and thorough washes with an amazing head massage.	Some customers report severe dissatisfaction with haircuts, feeling that their requests were ignored.
Customers appreciate the patience and care shown by stylists, especially with thick hair.	Instances of hair being cut too short or not as requested have led to frustration.
Great value for money with high-quality cuts and styles.	Lack of apology or acknowledgment from staff when mistakes occur has been noted.
Maryam is praised for her colour correction skills and attentiveness to customer needs.	Inconsistent experiences among different stylists may lead to uncertainty about service quality.
Mei is noted for her sweet demeanor and ability to make customers feel good about their hair.
Positive experiences lead to customers feeling rejuvenated and confident after their visits.

Pros

Cons

Vanessa provides exceptional blow waves and thorough washes with an amazing head massage.

Some customers report severe dissatisfaction with haircuts, feeling that their requests were ignored.

Customers appreciate the patience and care shown by stylists, especially with thick hair.

Instances of hair being cut too short or not as requested have led to frustration.

Great value for money with high-quality cuts and styles.

Lack of apology or acknowledgment from staff when mistakes occur has been noted.

Maryam is praised for her colour correction skills and attentiveness to customer needs.

Inconsistent experiences among different stylists may lead to uncertainty about service quality.

Mei is noted for her sweet demeanor and ability to make customers feel good about their hair.

Positive experiences lead to customers feeling rejuvenated and confident after their visits.

A Frankston Favourite? Exploring the Reviews of Cuts and Colours

Cuts and Colours Frankston, nestled within the Bayside Shopping Centre, presents a somewhat mixed picture according to recent customer feedback. With a current rating of 3.3, experiences clearly vary, making it a hairdresser that warrants a closer look before booking. Located at 2A/28 Beach St, Frankston VIC 3199, and operating conveniently from 9am-7pm on Thursdays and Fridays (and varying times throughout the week – closed Sundays!), accessibility is a plus, boasting wheelchair-accessible parking and entrance. Payment options are modern, accepting credit, debit, and NFC mobile payments. Importantly, the salon also appears to be family-friendly, advertising itself as ‘good for kids’. But do the services live up to the convenience? Let’s delve into what customers are saying.

The Shining Stars: Exceptional Stylists & Service

The true gems within Cuts and Colours appear to be individual stylists who consistently receive high praise. Vanessa repeatedly emerges as a standout, lauded for her exceptional blow-waves. One delighted customer raves about her “thorough wash and amazing head massage”, highlighting her gentleness, patience (especially with thick hair!), and overall experience. They specifically state feeling "safe" with her, appreciating her knowledge and dedication to going “above and beyond”.

Similarly, Maryam receives glowing reviews for colour correction and attentive service. One customer details a year-long struggle with self-dyed hair, which Maryam successfully remedied, demonstrating patience and a “sweet natured and gentle” approach.

Mei also makes a strong impression, transforming a potentially negative experience into a remarkably positive one. A customer who hadn't had a haircut in over two years found Mei to be incredibly kind and supportive, making them “feel like a million bucks”. This illustrates a knack for not just cutting hair, but lifting spirits.

Finally, Maryan, is acknowledged for her skill in cutting and layering, and for building customer confidence. A customer embracing their natural hair colour for the first time in a decade appreciated Maryan’s gentle technique, frequent checks for reassurance, and overall positive impact on their self-esteem.

Here's a quick overview of stylists frequently mentioned:

Stylist	Key Strengths
Vanessa	Blow-waves, patience, experience
Maryam	Colour correction, attentiveness
Mei	Kindness, supportive atmosphere
Maryan	Cutting & layering, confidence building

Where Things Go Wrong: Disappointing Cuts and Communication Breakdowns

Unfortunately, not all experiences at Cuts and Colours are positive. Several reviews detail significant dissatisfaction with haircuts. One customer experienced an alarming situation, walking out with “practically bald” hair after requesting a minimal trim and thinning. The lack of apology from staff further compounded their distress.

Another customer expressed similar frustrations, claiming their hair was “absolutely butchered” during a simple trim, with the stylist failing to listen to their instructions. These examples highlight a potentially serious issue with communication and a lack of precision in cutting.

The reviews suggest a disparity between skilled stylists and others who may not demonstrate the same level of care or attention to detail. While the salon boasts talented individuals, consistent quality control and attentive listening appear to be areas requiring improvement.

Accessibility, Amenities & Overall Value Proposition

Beyond the haircuts themselves, Cuts and Colours seemingly offers convenience. The location within the Bayside Shopping Centre is advantageous, and the extended opening hours (until 7pm on Thursdays and Fridays) are beneficial for those with busy schedules. The inclusion of wheelchair-accessible facilities is commendable, making the salon more inclusive.

The salon also appears to offer reasonable pricing, with one customer noting that skill level exceeded expectations for the price paid. However, this is countered by the negative experiences detailed above - a low price isn’t worthwhile if the results are unsatisfactory. The availability of services suitable for children is another plus, making it a potential option for families.

The overall value proposition, therefore, depends heavily on securing an appointment with one of the highly-rated stylists and clearly communicating your needs.

Frequently Asked Questions About Hairdresser Cuts and Colours Frankston

What services does Hairdresser Cuts and Colours Frankston offer?

Hairdresser Cuts and Colours Frankston provides a variety of hair services including haircuts, styling, and colour treatments. They cater to different hair types and preferences, ensuring that each client receives personalized attention. The skilled team is known for their expertise in both cutting and colouring, making them a popular choice for those looking to refresh their look or try something new.

What are the opening hours for Hairdresser Cuts and Colours Frankston?

Hairdresser Cuts and Colours Frankston operates with the following hours: Monday from 9 am to 5:30 pm, Tuesday from 9 am to 5:30 pm, Wednesday from 9 am to 5:30 pm, Thursday from 9 am to 7 pm, Friday from 9 am to 7 pm, and Saturday from 9 am to 5 pm. They are closed on Sundays, so it's best to plan your visit during the week or on Saturday for your hair needs.

How can I book an appointment at Hairdresser Cuts and Colours Frankston?

To book an appointment at Hairdresser Cuts and Colours Frankston, you can call them directly at +61 3 9770 5504. It's advisable to call ahead, especially during peak times, to secure your preferred date and time. Alternatively, you can visit their location at Bayside Shopping Centre, 2A/28 Beach St, Frankston VIC 3199, Australia, to inquire about walk-in availability.

What should I expect during my visit to Hairdresser Cuts and Colours Frankston?

During your visit to Hairdresser Cuts and Colours Frankston, you can expect a warm and welcoming atmosphere. The experienced stylists will consult with you to understand your hair goals and preferences. They take their time to ensure that you are satisfied with the service, whether it's a haircut, colour, or styling. Many clients have praised the thoroughness and care taken by the staff, making it a pleasant experience.

Are there any customer reviews for Hairdresser Cuts and Colours Frankston?

Yes, Hairdresser Cuts and Colours Frankston has received a mix of customer reviews. Many clients have praised the skills of stylists like Vanessa and Maryam for their attentive service and ability to achieve desired results. However, there are also some negative experiences shared by clients who felt their requests were not met. Overall, the salon is known for its friendly staff and quality services, making it worth a visit.