Studio 62: A Hair Salon Experience That Transforms Your Look

Studio 62: A Dubbo Gem – What Customers Are Saying

Studio 62, located at 343 Darling St, Dubbo NSW, consistently receives high praise, boasting a strong 4.70 rating. But what exactly makes this hair salon stand out from the crowd? We’ve compiled a snapshot of customer experiences, highlighting the consistent themes of friendly service, skilled stylists, and a welcoming atmosphere. It’s clear Studio 62 isn't just a place to get a haircut; it's an experience.

Here’s a breakdown of what’s being said:

• Warm Hospitality: Several reviews specifically mention the exceptionally kind and patient nature of the staff. One customer highlighted Mia’s “lovely hospitality”, noting her kindness and patience with children – a huge plus for parents!
• Skillful Styling: Jade receives specific mention for delivering exactly the hairstyle a client was hoping for. This demonstrates a clear ability to listen to and understand customer requests, translating vision into reality.
• Welcoming to All: Studio 62 clearly breaks down traditional salon barriers. A 50-ish year old male customer, initially hesitant about visiting a salon, was given a “royal treatment” and was extremely pleased with the result, even stating the stylist went "much more than i asked for". This speaks volumes about the welcoming environment and personalized service.
• Consistent Excellence: Recurring phrases such as “always accommodating”, “feeling like a million dollars”, and “fantastic” highlight a consistent level of quality that keeps customers returning.

Accessibility and Convenience at Studio 62

Studio 62 appears to be aware of and caters to diverse needs. Their facilities include a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring inclusivity for all patrons. Beyond the physical space, the salon offers convenient payment options, accepting credit cards, debit cards, and NFC mobile payments.

The opening hours are as follows:

A key point to note is that appointments are recommended, suggesting the salon is popular and maintains a busy schedule. While basic amenities like a toilet are available, the absence of listed offerings like waiting room refreshments may be something to consider.

Praises Echoing Through Dubbo

The overwhelmingly positive sentiment towards Studio 62 is compelling. Customers aren’t just satisfied; they’re genuinely delighted with their experiences. Here are direct quotes illustrating the high level of approval:

"Great friendly atmosphere!! Always accommodating my needs."

"Always come out feeling like a million dollars. Great friendly staff and super haircuts."

"Big Thumbs up to the ladies They really look after you!"

"Amazing hair girls are all so fantastic"

These testimonials underscore the salon’s dedication to providing not only excellent technical skills but also a personalized and enjoyable experience for each client. It highlights a cultivated culture focused on customer satisfaction.

Areas for Potential Improvement & Concerns

While the vast majority of feedback is positive, it’s important to acknowledge areas of concern raised by some customers. One review expressed disappointment that they no longer stock preferred products, and another reported a miscommunication regarding a desired trim length — an inch was taken off when one centimetre was requested.

These instances, while isolated, suggest potential areas for improvement:

• Product Stock Levels: Maintaining a diverse range of popular products, or being transparent about changes to stock, could improve customer loyalty.
• Precise Communication: Reinforcing clear communication between stylists and clients regarding preferred haircut lengths is crucial to ensure satisfaction. This could involve a confirmation step – for example, “Just to confirm, you’d like one centimetre off the length?” – before proceeding.

Despite these points, the prevailing sentiment remains incredibly positive, solidifying Studio 62’s reputation as a top-tier hair salon in Dubbo.