Sassy Hair & Beauty: A Cut Above the Rest in Dubbo Hair Salon Experience

Pros	Cons
Highly skilled and talented hairdresser, Brendan Sassy, praised for his exceptional cuts and colours.	Instances of poor time management, with some customers left waiting for extended periods without communication.
Friendly and professional service that makes customers feel relaxed and pampered.	Frustration expressed by customers regarding appointment scheduling and delays.
Reasonably priced services that offer great value for money.	Concerns about the availability of staff, as some customers noted the owner was the only hairdresser present during their visit.
Customers appreciate the attentive listening to their hair preferences and visions.	Negative experiences can overshadow the positive feedback, leading to reluctance in returning for some customers.
Positive experiences reported by first-time customers, with many expressing a desire to return.
Convenient location in Dubbo with easy access for locals and visitors alike.

Pros

Cons

Highly skilled and talented hairdresser, Brendan Sassy, praised for his exceptional cuts and colours.

Instances of poor time management, with some customers left waiting for extended periods without communication.

Friendly and professional service that makes customers feel relaxed and pampered.

Frustration expressed by customers regarding appointment scheduling and delays.

Reasonably priced services that offer great value for money.

Concerns about the availability of staff, as some customers noted the owner was the only hairdresser present during their visit.

Customers appreciate the attentive listening to their hair preferences and visions.

Negative experiences can overshadow the positive feedback, leading to reluctance in returning for some customers.

Positive experiences reported by first-time customers, with many expressing a desire to return.

Convenient location in Dubbo with easy access for locals and visitors alike.

A Stellar Reputation: What Customers are Saying About Sassy Hair & Beauty

Sassy Hair & Beauty, nestled in the heart of Dubbo’s Macquarie Street, clearly holds a special place in the hearts of many. Boasting an impressive 4.7-star rating, the salon consistently receives glowing reviews praising its skilled stylists and welcoming atmosphere. A significant portion of the praise focuses on Brendan Sassy himself, often described as a “genius,” an “amazing” hairdresser and simply, “the best!” Customers repeatedly highlight his ability to truly listen to their requests, delivering haircuts and colours that perfectly match their vision.

Here's a snapshot of what sets Sassy Hair & Beauty apart, according to those who've experienced it:

Exceptional Skill: Brendan's talent is consistently mentioned, with one customer stating they'd happily travel from Sydney for his expertise.
Personalised Service: Clients feel valued and understood, appreciating the time Brendan takes to consult and ensure satisfaction.
Relaxing Atmosphere: The salon fosters a sense of relaxation and trust, letting clients feel comfortable and “pampered.”
Value for Money: Customers perceive the pricing as reasonable for the quality of service provided.
Convenient Location: Being situated amongst the retail shops on Macquarie Street makes Sassy Hair & Beauty easily accessible.

Many customers highly recommend Sassy Hair & Beauty, often expressing a desire to award more than five stars.

Accessibility & Convenience: Planning Your Visit

Sassy Hair & Beauty prioritises a comfortable experience for all, demonstrated by its commitment to accessibility. The salon features a wheelchair-accessible car park, ensuring ease of access for clients with mobility needs. Payment options are also plentiful, catering to modern preferences with acceptance of credit cards, debit cards and NFC mobile payments.

Here’s a quick look at planning your appointment:

Day	Opening Hours
Monday	Closed
Tuesday	9:00 am – 5:30 pm
Wednesday	9:00 am – 5:30 pm
Thursday	9:00 am – 8:00 pm
Friday	9:00 am – 5:30 pm
Saturday	9:00 am – 1:00 pm
Sunday	Closed

Beyond accessibility and payment, Sassy Hair & Beauty also welcomes families, with many clients noting it's "good for kids." This makes it a convenient option for parents seeking a salon experience that caters to everyone. To book your appointment, you can reach Sassy Hair & Beauty by phone at +61 2 6884 8374.

Occasional Lapses in Service: A Note of Caution

While overwhelmingly positive, feedback isn’t uniformly perfect. One customer shared a frustrating experience where they were left waiting for an extended period following an appointment, with the owner briefly leaving to attend to a personal matter. The customer attempted to contact the salon, but received no updates or apology. This resulted in a lost client, as they stated they would not return.

This instance highlights the importance of consistent communication and prioritisation of client time. While understanding that small business owners often juggle multiple responsibilities, respecting scheduled appointments and maintaining clear communication are crucial for building trust and ensuring customer satisfaction. This single negative review serves as a reminder that even highly-rated businesses can have occasional mishaps.

Swift Styles & Happy Sons: Everyday Experiences

Alongside the detailed testimonials, several reviews capture more concise, yet equally positive, experiences at Sassy Hair & Beauty. Customers passing through Dubbo have consistently praised the salon's ability to provide "no fuss" and "great" haircuts – particularly for children. One review specifically mentions a positive experience getting a haircut for their son.

The salon also receives consistent comments regarding its excellent service and friendly staff. Clients frequently express their love for their new hair colour and express a definite intention to return. This showcases Sassy Hair & Beauty’s ability to deliver consistent quality, leaving clients feeling satisfied and looking their best, day after day.

“Great place to go. Very friendly and listens to what you ask for. Highly recommend!” is a sentiment echoed across numerous reviews, reinforcing Sassy Hair & Beauty’s position as a preferred salon in Dubbo.

Frequently Asked Questions About Sassy Hair & Beauty Salon in Dubbo

What services does Sassy Hair & Beauty offer?

Sassy Hair & Beauty offers a wide range of hair services including haircuts, colouring, foils, and styling. The salon is known for its professional and friendly service, ensuring that each client leaves feeling pampered and satisfied. Whether you're looking for a simple trim or a complete hair transformation, Sassy Hair & Beauty has the expertise to meet your needs.

What are the opening hours for Sassy Hair & Beauty?

Sassy Hair & Beauty operates on specific days of the week. The salon is open on Tuesday and Thursday from 9 am to 5:30 pm, and on Friday from 9 am to 5:30 pm. On Saturday, it welcomes clients from 9 am to 1 pm. Please note that the salon is closed on Sundays and Mondays. It's advisable to book an appointment in advance to ensure you receive the desired service at your preferred time.

How can I book an appointment at Sassy Hair & Beauty?

To book an appointment at Sassy Hair & Beauty, you can call them directly at +61 2 6884 8374. It's recommended to call ahead, especially during busy periods, to secure your spot. The friendly staff will assist you in scheduling a time that works best for you. Alternatively, you can visit the salon in person at 41 Macquarie St, Dubbo, to discuss your hair needs and make a booking.

What should I expect during my first visit to Sassy Hair & Beauty?

During your first visit to Sassy Hair & Beauty, you can expect a warm welcome and a professional consultation. The stylist will listen to your hair goals and provide expert advice tailored to your needs. The salon prides itself on creating a relaxing atmosphere where you can feel comfortable. Whether it's a haircut or a colour treatment, the team will ensure you leave feeling satisfied and looking fabulous.

What makes Sassy Hair & Beauty stand out from other salons?

Sassy Hair & Beauty stands out due to its exceptional customer service and the expertise of its stylist, Brendan. Clients rave about the quality of haircuts and colour treatments, often describing their experiences as transformative. The salon's commitment to listening to clients' needs and delivering results that exceed expectations has earned it a loyal following in Dubbo. It's a place where you can trust your hair in the hands of a true professional.