Pros 
Cons A Dubbo Salon Shining Bright: Customer Experiences at LilliBella Hair
LilliBella Hair by Renee Sallustio consistently receives glowing reviews, boasting an impressive 4.8-star rating. This isn't just down to skillful hairdressing; it's the holistic experience customers frequently mention. Many comment on the vibe of the salon, describing it as having “the best vibes” and a “comfortable, modern environment” where clients feel truly valued. This isn't a quick in-and-out service; it's an afternoon of pampering and expert advice.
Customers praise the salon’s commitment to understanding their needs. One review highlights a particularly challenging colour correction request – transitioning from years of red to blonde. Instead of dismissing the aspiration, the team, specifically Tayla and her colleagues, explored every possibility, eventually achieving a beautiful result even if a full transformation wasn’t achievable in one session. This level of honest consultation and dedication is a recurring theme. The salon is also noted for being significantly more affordable than coastal alternatives, with one customer reporting prices “about half” what they’d expect elsewhere.
Here’s a breakdown of frequently mentioned positives:
- Exceptional Staff: Friendly, professional, talkative, and genuinely caring. Many reviews name specific stylists (Tayla, Twila, Jada, Renee) demonstrating strong individual reputations.
- Technical Skill: The team demonstrates “acute knowledge of their trade,” expertly handling everything from perms (a “full afternoon endeavour” described as enjoyable and informative) to Keratin treatments and complex colour changes.
- Welcoming Atmosphere: Customers consistently feel "so welcome" from the moment they walk in.
- Excellent Products: The salon stocks high-quality products, complementing the services offered.
Beyond the Cut and Colour: The Full Spectrum of Services
LilliBella Hair isn’t just about standard haircuts and colours. The salon clearly offers a wider range of services catering to diverse needs. Several reviews specifically mention makeup application, showcasing the team’s versatility. One customer had both their hair and makeup done for a workshop, describing the results as “amazing” and praising the makeup artist’s ability to create a “lovely, soft, professional look”.
The salon is equipped to handle significant transformations - as demonstrated by the numerous colour correction successes mentioned. Perms are also a speciality, with reviewers appreciating the detailed explanations of the technical process provided by staff.
Here’s a summary of services mentioned in reviews:
| Service | Reviewer Feedback |
|---|---|
| Wash, Cut & Blowdry | Relaxing, thorough wash; fantastic cut |
| Colour Correction | Patient, realistic consultation; beautiful result |
| Perms | Enjoyable, informative service; technically skilled |
| Keratin Treatment | Excellent service; friendly staff |
| Makeup Application | Professional, flattering results |
| General Styling | Creates new looks & maintains existing styles |
Accessibility and Convenience for Dubbo Residents
LilliBella Hair has clearly considered accessibility for all clients. The salon features both wheelchair-accessible car parking and a wheelchair-accessible entrance. This commitment to inclusivity is a significant plus. Beyond physical accessibility, the salon also makes booking easy, with appointments recommended – suggesting a popular and well-managed schedule.
Their operating hours are also appealing, offering extended hours on Thursdays, Tuesdays and Wednesdays (10am – 8pm), as well as Saturday openings (8am – 1pm) and Fridays (9am – 5pm). This provides flexibility for customers with busy schedules. They accept a wide range of payment methods - credit cards, debit cards and NFC mobile payments are all supported, adding to the convenience.
Here’s a quick overview of LilliBella Hair’s practicality:
- Address: Suite 1/33 Hawthorn St, Dubbo NSW 2830
- Phone: +61 420 613 173
- Opening Hours: Varied, including evening and weekend options.
- Payment Options: Comprehensive – accepting most modern payment methods.
A Team Dynamic That Shines Through
One consistent element across almost all reviews is the overwhelmingly positive comments about the team at LilliBella Hair. Reviewers repeatedly highlight the “cohesive and fun” team dynamic, noting that staff are not only skilled but also genuinely friendly and engaging.
“Their service is engaged and personable…the team dynamic is cohesive and fun and the hairdressing itself professional and technically savvy.”
This sense of camaraderie seems to translate to a more enjoyable customer experience. The owner, Renee Sallustio, is also frequently mentioned positively, demonstrating strong leadership and a commitment to customer satisfaction. Many staff members (Twila, Jada) are called out for their individual warmth and expertise. This isn’t simply a salon; it's a place where stylists genuinely enjoy their work and build rapport with their clients, resulting in a truly special and highly-regarded service within the Dubbo community.