A Blend of Praise and Points to Note: Goochies Hair Design Under the Microscope
Goochies Hair Design, located at 52 Victoria St, Dubbo NSW, consistently receives a strong 4.7-star rating, and a deep dive into client experiences reveals why. Conveniently accessible with wheelchair-friendly facilities – including car parking, entrance, and toilets – and boasting a commitment to inclusivity as an LGBTQ+ and transgender safe space, Goochies aims for broad appeal. Beyond accessibility, the salon offers a range of amenities including gender-neutral toilets and accepts a variety of payment methods including NFC mobile payments. A significant draw is their easy-to-use online booking system, frequently highlighted as a positive in recent reviews. Parking is also well catered for with free on-site and street options.
Here’s a snapshot of what clients frequently commend:
- Stylist Expertise: Numerous mentions spotlight the skill of stylists like Maygen, celebrated for her proficiency with blonde highlights and ability to deliver precisely the desired colour and cut. Her professional advice and attentive listening skills are often praised, leaving clients feeling confident and radiant.
- Accommodating Environment: Goochies demonstrably caters to diverse needs. Clients travelling through Dubbo, as well as those with young children, particularly appreciate the team’s accommodating nature and ability to create a comfortable experience.
- Meticulous Detail: Stylists are noted for meticulous attention to detail, beautifully demonstrated in blow drying thick hair, and dedicated delivery of a desired style.
- Fair Pricing: Tegan and the team are consistently lauded for transparent, fair pricing – a valued characteristic amongst Dubbo’s hairdressing options.
- Emerging Talent: The "emerging stylist package" with Jordan receives enthusiastic feedback. Particularly appreciated is the comfort and care provided to pregnant clients.
The Colourful Spectrum of Colouring Experiences
While overwhelmingly positive, feedback regarding Goochies isn’t without nuance, especially when focusing on colour services. Many clients express immense satisfaction with their colouring experiences, particularly when handled by Maygen. The ability to achieve accurate blonde tones repeatedly is a significant strength the salon demonstrates.
However, it's crucial to acknowledge a detailed review expressing disappointment with both a haircut and colour service. The client reported an uneven haircut that didn't match their request, compounded by the stylist making unprofessional and disrespectful comments about their occupation. The subsequent attempt to rectify the cut was dismissed as “not even that bad” adding to the client’s frustration. This case underscores the importance of consistent service quality and professional conduct across all Goochies’ staff.
Here's a table comparing feedback points regarding colour:
Positive Feedback | Negative Feedback |
---|---|
Accurate blonde tones | Uneven colour application |
Stylist attentive to client’s vision | Unprofessional comments from stylist |
Great advice for unsure clients | Dismissive attitude when attempting to correct issues |
Consistent results (specifically Maygen) | Overall feeling of disrespect and disappointment |
Service & Atmosphere: A Focus on Comfort & Professionalism
Beyond the technical skills of the stylists, Goochies Hair Design clearly strives to cultivate a comfortable and professional atmosphere. Multiple reviewers applaud the friendly and welcoming demeanour of staff members like Paige, who proactively checks on clients. Even during busy periods, clients report being attended to promptly. The salon's commitment to creating a safe space is reinforced by its LGBTQ+ friendly and transgender safe space designation. This inclusivity is a significant differentiator in regional areas.
Clients appreciate the thorough consultation process, with stylists taking the time to understand their vision and offering expert suggestions to suit their face shape and hair type. The salon’s appointment-based system (appointments are required or highly recommended) facilitates a focussed approach to customer service. This allows stylists to dedicate adequate time to each client, contributing to higher satisfaction levels.
Practicalities & Conveniences: Facility Rundown for Potential Clients
Goochies Hair Design prioritises convenience and accessibility. Operating hours extend to 9 pm on Thursdays, offering appointment flexibility for those with busy schedules. The salon is closed on Mondays and Sundays. Aside from the aforementioned accessibility features, the provision of free parking choices – on-site, street, and in a free parking lot – significantly eases the visit experience.
Here's a quick reference guide:
- Phone: +61 2 6882 6098
- Address: 52 Victoria St, Dubbo NSW 2830, Australia
- Opening Hours:
- Friday: 8 am – 5 pm
- Saturday: 8 am – 4 pm
- Thursday: 8 am – 9 pm
- Tuesday: 8 am – 5 pm
- Wednesday: 8 am – 5 pm
- Monday & Sunday: Closed
- Payment Options: Debit cards, Credit Cards and NFC mobile payments.
- Key Facilities: Wheelchair accessibility, gender-neutral toilets, LGBTQ+ & Transgender safe space.