Pros 
Cons A Warm Welcome & Stellar Results: The Positives at Ashleigh Clare's Hair Studio
Ashleigh Clare's Hair Studio consistently receives glowing feedback regarding its welcoming atmosphere and skilled stylists. Many patrons highlight the friendly and approachable nature of the staff, describing them as "gorgeous" and "helpful". This warmth extends even to unexpected situations, such as accommodating a customer's baby during an appointment – a detail demonstrably appreciated by parents.
Several reviews specifically commend the quality of the haircuts and colours achieved at the salon. Clients frequently report receiving exactly what they asked for, with stylists taking the time to understand their needs and deliver a perfect finish. One customer even had their colour expertly repaired on a stylist's day off, showcasing a dedication to customer satisfaction that goes above and beyond.
Here’s a summary of the repeated positive mentions:
- Friendliness: Repeatedly described as exceptionally friendly and welcoming.
- Skill: Stylists consistently deliver desired outcomes, including complex colour corrections.
- Patience: Staff demonstrates patience, especially with young children.
- Accessibility: The salon provides both wheelchair-accessible parking and entrance.
Convenient Services & Modern Amenities
Ashleigh Clare’s Hair Studio appears to cater to modern needs, offering a range of payment options including credit cards, debit cards and NFC mobile payments, making transactions simple and convenient. Appointments are recommended, suggesting a popular and busy establishment, but the salon did manage to accommodate a walk-in customer, illustrating some flexibility.
The studio thoughtfully provides essential amenities such as a toilet, which contributes to a comfortable experience. It's clear that the studio strives to create a practical as well as aesthetically pleasing environment. A quick breakdown of services and facilities offered:
| Feature | Details |
|---|---|
| Appointments | Recommended |
| Payment Options | Credit/Debit/NFC Mobile |
| Accessibility | Wheelchair Accessible |
| Essential Amenities | Toilet Available |
A Disappointing Cut: Where Expectations Weren’t Met
While the majority of feedback is positive, one significant review details a deeply unsatisfactory experience. The customer reports a concerning lack of communication during their haircut, stating that the stylist unexpectedly altered the agreed-upon style mid-cut without any discussion. This resulted in a dramatically different – and unwanted – outcome, leaving the customer extremely disappointed.
"Half way through cutting, she just held the scissors up to the side of my head and paused, looking at me - then started to cut the sides short, rather than the long sides we had decided on. No discussion about this change of direction."
This account is particularly impactful because it highlights a breakdown in fundamental client communication, an area crucial for trust and satisfaction in a hair salon. The humourous, though disheartening, comment from the customer’s husband underscores the extent of the haircut’s failure. This anecdote serves as a cautionary tale, urging potential clients to ensure clear and ongoing communication with their stylist throughout their appointment.
Consistent Praise & Overall Impression of Quality
Despite the single negative experience, the overwhelming sentiment towards Ashleigh Clare's Hair Studio is decidedly positive. Multiple reviewers use phrases like “highly recommend” and “fabulous stylists”, expressing strong satisfaction with the services they received. The 4.40 rating reflects this generally high level of customer approval. The salon’s extended opening hours – including late nights on Wednesdays and Thursdays and a Saturday opening – indicate a commitment to accommodating client schedules.
The consistent mentions of friendly service point to a core strength of the business. It seems that Ashleigh Clare's Hair Studio is, for many, more than just a place to get a haircut; it’s a place where people feel welcomed, valued, and ultimately, leave feeling fantastic. Further, the location at 88/90 Macquarie St, Dubbo NSW 2830, provides reasonable access for residents of Dubbo and surrounding areas, and the readily available phone number (+61 2 6884 3376) makes booking an appointment straightforward.