Pros 
Cons A Wave of Praise: Customer Experiences with Zury Braids
Zury Braids, located in Craigieburn, VIC, is clearly making waves in the Australian hair styling scene. Boasting a perfect 5.0 rating, it's not just numbers that speak to the quality of service – it’s the consistent outpouring of delighted customers. From intricately styled braids to vibrant colour choices, and even high-quality hair products, Zury Braids seems to excel in bringing hair dreams to life. One customer exclaimed, “Oh my God! 😍😻 Zury did a bloody brilliant job with my braids! Her hands are incredibly soft, the work she does is excellent, super professional, and she’s also very kind.” This sentiment is echoed repeatedly, highlighting not only Zury’s skill but also her personal touch when working with clients.
Here's a snapshot of what customers appreciate:
- Exceptional Skill: Numerous reviews specifically call out the “neat braids” and “wonderful twists” created by Zury. It's clear she possesses a mastery of braiding techniques.
- Professionalism & Kindness: Zury isn't just skilled; she's described as incredibly kind and professional throughout the entire experience.
- Vibrant Results: Colourful braids are a strong point, with customers feeling “amazing” and “confident” sporting their new looks, particularly for special occasions like birthdays.
- A Comfortable Experience: Clients consistently emphasize the positive atmosphere and enjoyable process.
Beyond Braids: The Zury Hair Product Range
Zury Braids doesn’t just do hair; they also provide the tools to create beautiful styles at home. Their product range, available through their website, has garnered significant praise. Customers have been particularly impressed with the quality of their ponytail and braiding hair, which is described as “so much nicer than I expected”. This makes Zury Braids a one-stop shop for both professional styling and DIY enthusiasts.
A customer shared, “Loved the Zury Hair website, so many colours and styles to choose from. Got some straight pony tails and braiding hair for my nieces, they loved it!!”. This versatility extends beyond individual use.
Here's a breakdown of popular product choices:
| Product | Key Benefits | Target Audience |
|---|---|---|
| Pony Tails | Amazing colours, high quality, easy to use | Individuals, Party Venues |
| Braiding Hair | Wide colour selection, premium quality | Individuals, Stylists |
| Glitter Sticks | Beautiful, perfect for kids | Party Venues, Parents |
| Branding Hair | High Quality, Make great branded looks | Business & promotion |
It’s worth noting that Zury Hair products are a hit with businesses too, with one Kids Party venue regularly utilising their pony tails and glitter sticks.
Accessibility & Family-Friendly Focus
Zury Braids goes beyond just offering great hairstyles; they demonstrate a commitment to accessibility and catering to families. The business explicitly identifies as women-owned and provides a wheelchair-accessible car park, making it inclusive to a wider range of customers. Furthermore, they are noted as being “good for kids”, suggesting a welcoming and accommodating environment for families. The availability of children’s products like glitter sticks further reinforces this family-friendly approach.
This focus on inclusivity is a significant draw for customers, positioning Zury Braids as not just a skilled hairdresser, but also a thoughtful and considerate business. Having a toilet available is a basic, yet appreciated, amenity.
Here's a look at the facilities offered:
- Women-Owned Business: Supporting a local, women-led enterprise.
- Wheelchair Accessibility: Ensuring accessibility for all clients.
- Family-Friendly: Welcoming children and offering suitable products.
- Convenient Amenities: Providing a toilet on the premises.
Convenient Hours & Impeccable Service
Zury Braids offers consistent opening hours throughout the week - 10am to 5pm, Monday through Sunday. This widespread availability makes booking appointments more flexible for a variety of schedules. Testimonials repeatedly highlight Zury’s exceptional service. A satisfied client stated, “Had such a fantastic experience at Zury hair! The staff was friendly and professional, and my braids with extensions turned out even better than I imagined." This is in line with other feedback, which emphasizes Zury going above and beyond to deliver exactly what the client envisioned.
Another customer shares, “I went to zury and got twists and they came out wonderful. Throughout the whole experience, Zury was professional. I got exactly what I wanted. I definitely recommend zury braids." This consistent attention to detail and client satisfaction is the cornerstone of Zury Braids' success. It’s clear Zury strives to create a positive and transformative experience for every customer, elevating her business beyond a simple haircut or braid appointment.