Pros 
Cons A Sanctuary for Style: First Impressions & Overall Vibe
Craigieburn Hair and Beauty Salon consistently receives glowing reviews, boasting a perfect 5.0 rating – a testament to the dedication and skill of its team. Customers frequently highlight the welcoming and relaxing atmosphere cultivated within the salon. It’s more than just a place to get your hair done; it's described as a peaceful haven, particularly appreciated by those needing a little self-care. The salon actively fosters an inclusive environment, proudly identifying as women-owned and explicitly LGBTQ+ and transgender safe.
This commitment extends to accessibility, ensuring everyone feels comfortable and accommodated:
- Wheelchair-accessible car park and entrance
- Wheelchair-accessible seating
- Gender-neutral toilets provided.
Beyond the inclusive and accessible aspects, Craigieburn Hair and Beauty Salon demonstrates a commitment to sustainability with plastic bottle recycling initiatives. Appointments are essential and highly recommended, ensuring Mandy can dedicate sufficient time and attention to each client. Conveniently located at 100 Moor Park Dr, Craigieburn VIC 3064, parking is readily available with free street parking options.
Mandy’s Magic Touch: Hair Services Spotlight
The name Mandy appears repeatedly in the positive feedback, emerging as a key figure behind the salon’s success. She’s repeatedly lauded for her expertise in a wide range of hair services. Clients consistently praise her ability to not only deliver precisely the look they requested but also to offer insightful advice and suggestions.
Here's a breakdown of what makes Mandy's hair services stand out:
- Highlights & Colour: Mandy excels at natural-looking, beautifully blended highlights, exceeding customer expectations.
- Haircuts: She's adept at tailoring haircuts to suit individual face shapes and preferences and offers excellent styling. Multiple reviewers specifically praised her skill with shorter styles.
- Hair Arrangements: Confidently handles wedding hair arrangements, delivering sophisticated and elegant styles.
- Extensions: Professional handling of hair extensions (although feedback regarding specific details when returning them was briefly mentioned).
One customer travelled all the way from Sydney for a wedding and specifically sought out Craigieburn Hair and Beauty Salon based on a friend’s recommendation, further highlighting the salon’s growing reputation.
Beyond Hair: Beauty Services – A Mixed Bag
While hair services consistently receive top marks, the feedback regarding makeup application presents a more nuanced picture. Several customers noted that Mandy’s kindness and professionalism were evident, receiving a 4-star rating for these qualities. However, there’s constructive criticism concerning makeup artistry.
Clients who requested a "nude" or "no-makeup" look found the results weren't quite what they envisioned, with some commenting that the application appeared heavier than desired, and didn't suit their particular skin tone. Issues with fake lashes detaching during events were also reported, leading to customers adjusting their makeup independently. This suggests a potential need for more individualized consultation and application techniques within the makeup service offerings.
Despite this, the salon's willingness to accommodate last-minute emergencies, such as a client needing a haircut urgently, demonstrates a commitment to customer service.
Practicalities & Positive Experiences: Painting the Full Picture
Beyond the technical skill, clients repeatedly emphasise the positive and personal experiences they have at Craigieburn Hair and Beauty Salon. The salon's service options are entirely on-site, offering convenience for its patrons.
"Craigieburn Hair & Beauty Salon delivers exceptional haircuts with personalized attention and expert styling. Her skills ensures every client leaves feeling confident and refreshed."
Customers appreciate Mandy's attentive listening skills and her ability to translate their desires into stunning results. The salon is considered “good for kids.” Payment options are modern and convenient, accepting both credit cards and NFC mobile payments.
One customer described their first visit as “very peaceful,” praising the gentle and polite approach taken during a threading service, even alleviating their initial apprehension about the process. Another expressed a newfound loyalty, stating they are now a “regular customer,” unequivocally happy with the services received. Craigieburn Hair and Beauty Salon clearly prioritises building lasting relationships with its clientele, solidifying its place as a cherished local business.