The studio by Abbey hair: Mixed Experiences in Coffs Harbour Hairdresser

Pros	Cons
Highly skilled hairdressers like Nathan and Gaby who understand customer needs and deliver great results.	Unprofessional service reported by some customers, particularly for special occasions like weddings.
Relaxing and enjoyable atmosphere at The Studio by Abbey Hair.	Inconsistent results with hair styling, leading to disappointment in achieving desired looks.
Positive experiences with hair transformations, leaving customers feeling confident and beautiful.	High costs for services that some customers felt did not match the quality received.
Professional and attentive service, making customers feel valued and cared for.	Complaints about hair products sold not meeting expectations, causing frustration for customers.
Good vibe and welcoming staff, contributing to a pleasant salon experience.	Mixed experiences with hair colour results, with some customers feeling their requests were not met.

Pros

Cons

Highly skilled hairdressers like Nathan and Gaby who understand customer needs and deliver great results.

Unprofessional service reported by some customers, particularly for special occasions like weddings.

Relaxing and enjoyable atmosphere at The Studio by Abbey Hair.

Inconsistent results with hair styling, leading to disappointment in achieving desired looks.

Positive experiences with hair transformations, leaving customers feeling confident and beautiful.

High costs for services that some customers felt did not match the quality received.

Professional and attentive service, making customers feel valued and cared for.

Complaints about hair products sold not meeting expectations, causing frustration for customers.

Good vibe and welcoming staff, contributing to a pleasant salon experience.

Mixed experiences with hair colour results, with some customers feeling their requests were not met.

A Warm Welcome & Inclusive Environment

The Studio by Abbey Hair in Coffs Harbour consistently receives positive feedback regarding its welcoming and inclusive atmosphere. Customers frequently mention the friendly staff and relaxing environment, creating a comfortable experience for all. Notably, The Studio by Abbey Hair actively cultivates a safe space, specifically highlighting its commitment to being LGBTQ+ friendly and a transgender safe space.

This dedication to inclusivity extends to accessibility, with the salon offering both a wheelchair-accessible car park and wheelchair-accessible entrance, making it easier for a wider range of clients to enjoy their services. Appointments are strongly recommended to ensure time is available with the stylist of your choice, and they readily accept a variety of payment options including credit cards, debit cards & NFC mobile payments.

Stellar Stylists: Nathan & Gabrielle Shine

Several reviews spotlight specific stylists at The Studio by Abbey Hair, singling out their exceptional skills and customer service. Nathan, working at the Pines Elanora Salon, is receiving repeated praise for his expertise in both cutting and colouring.

Clients commend Nathan’s ability to precisely replicate desired styles from photographs.
He’s described as having "fun energy" and being "very attentive," creating a positive and collaborative experience.
Numerous testimonials highlight his talent with transformations, particularly keratin smoothing treatments and enhancing natural curls.
One client, visiting from Melbourne, stated they’d consider returning to the Gold Coast solely for an appointment with him.

Gabrielle also consistently receives high marks. Customers appreciate her ability to understand their vision and deliver results that boost confidence. She’s described as a "superstar hairdresser" who consistently delivers satisfying outcomes.

Areas for Improvement: A Disappointing Wedding Day Experience

While the majority of feedback is positive, a significant negative review warrants attention. One client experienced a deeply upsetting situation leading up to her wedding, reporting a disastrous attempt at creating Hollywood curls.

She alleges:

The stylists were unable to achieve the requested style.
They lacked the skills necessary to work with fine hair, even with the use of clip-in extensions.
The finished result was described as "poor" and "a joke," falling far below professional standards.
The experience caused significant distress, as there was no time to rectify the issues before her ceremony.

This review suggests a potential inconsistency in styling expertise and highlights the need for further training in specialized techniques.

Colour & Value: A Mixed Bag of Results

Experiences with colour services appear to be more varied. One customer expressed disappointment with a recent blonde foil treatment, costing nearly $400, deeming the result "drab" and questioning the value for money. Additionally, the purchased shampoo, conditioner, and treatment pack ($89.95) were reportedly ineffective.

However, others have had successful colour experiences, like the Melbourne visitor who lauded Nathan’s colour work. This inconsistency suggests quality may depend heavily on the specific stylist and the complexity of the colour request. Additionally, young apprentice Viahn is receiving positive attention showing great potential.

Frequently Asked Questions About The Studio by Abbey Hair Services

What services does The Studio by Abbey Hair offer?

The Studio by Abbey Hair provides a wide range of hair services including haircuts, coloring, styling, and treatments. Their skilled team is dedicated to delivering personalized experiences tailored to each client's needs. Whether you're looking for a simple trim, a complete hair transformation, or special occasion styling, The Studio by Abbey Hair has the expertise to help you achieve your desired look.

What are the opening hours for The Studio by Abbey Hair?

The Studio by Abbey Hair operates on specific days of the week to cater to clients. They are open on Thursday and Friday from 9 am to 7:30 pm, Saturday from 9 am to 4 pm, and Tuesday and Wednesday from 9 am to 5 pm. Please note that they are closed on Mondays and Sundays. It's advisable to book an appointment in advance to ensure you receive the best service during your visit.

How can I book an appointment at The Studio by Abbey Hair?

To book an appointment at The Studio by Abbey Hair, you can call them directly at +61 2 6651 4932. Their friendly staff will assist you in scheduling a convenient time for your visit. Alternatively, you may also visit their website or social media pages for more information on booking options and to view their latest promotions and services.

What should I expect during my first visit to The Studio by Abbey Hair?

During your first visit to The Studio by Abbey Hair, you can expect a warm welcome from their professional team. They will take the time to discuss your hair goals and preferences, ensuring that you feel comfortable and understood. The stylists will provide expert advice and recommendations tailored to your hair type and desired style, making your experience enjoyable and satisfying.

What if I am not satisfied with my service at The Studio by Abbey Hair?

If you are not satisfied with your service at The Studio by Abbey Hair, they encourage you to communicate your concerns directly with the stylist or management. They value customer feedback and strive to ensure that every client leaves happy. The team is committed to addressing any issues and will work with you to find a suitable solution, whether it be a touch-up or a different service.