Pros 
Cons A Haven for Hair: Exploring the Nuovo Hairstudio and Nuovo Cafe Experience
Nuovo Hairstudio and Nuovo Cafe, nestled within Park Beach Plaza in Coffs Harbour, is quickly gaining a reputation as more than just a place for a haircut; it’s becoming a destination. This salon consistently scores a 4.6-star rating, reflecting a clear dedication to client satisfaction. Beyond the cuts and colours, Nuovo provides a welcoming atmosphere, with complimentary coffee and a focus on personalised service. The salon caters to a wide range of needs, boasting accessibility features like wheelchair-accessible parking and entrances.
Here's a breakdown of what clients are saying:
- Accessibility & Convenience: Nuovo Hairstudio prioritises ease of access. Wheelchair access is well catered for with designated parking and entrances. The location, within Park Beach Plaza, offers convenient parking (both free street parking and a free lot) making appointments stress-free.
- Service Variety: The salon offers purely on-site services.
- Payment Options: Expect seamless transactions with a variety of payment methods accepted: debit cards, NFC mobile payments, and credit cards.
- Family-Friendly: Nuovo Hairstudio is noted as a "Good for kids."
Stylist Spotlight: The Heart of Nuovo
A significant part of Nuovo Hairstudio’s positive reputation centers around its skilled and attentive stylists. Client feedback consistently highlights individual experiences, showcasing the personalised care offered.
Here are some of the stylists frequently praised:
| Stylist | Client Feedback Highlights |
|---|---|
| Hayley | "Listened carefully to my request and totally delivered! Felt really at ease." |
| T | "An absolute angel...did exactly what I asked for, if not more! Amazing job with haircut, foils, toning, hair massage and blow out." |
| Jesse | "Extremely knowledgeable, fixed a colour mess quickly and affordably. Clients repeatedly return for Jesse’s expertise and care. Constantly getting returning customer's praise." |
| Paige | “Incredibly professional and knowledgeable, offering thorough explanations and guidance to help clients make informed decisions. Delivers stunning results.” |
| Tee | “Wonderful with longer hair, delivering beautiful cuts with layering. Provides a nurturing and comfortable experience, demonstrating punctuality and transparency in pricing.” |
The comments consistently emphasize a willingness to listen to clients, offering solutions and going above and beyond expectations.
Colour, Cuts & Care: Services that Shine
Nuovo Hairstudio consistently receives praise for the quality of its core services. Colour corrections, in particular, are a standout area of expertise, with Jesse receiving repeated thanks for expertly resolving previous issues. Clients are not only walking out with fabulous hair, but are also learning valuable haircare advice.
Several key features stand out:
"I had a huge mess of mismatched colour from my own colouring attempts. Jesse was extremely knowledgeable and offered me an array of options and solutions.”
Furthermore:
- Blonde Foils: Jessie expertly executes stunning blonde foils, creating looks clients are "absolutely in love with". She doesn’t just apply colour; she provides guidance for ongoing hair health.
- Haircuts & Styling: Clients consistently express satisfaction with the precision and artistry of the haircuts, particularly when requesting length cuts and layering.
- Pampering Experience: The inclusion of a luxurious hair massage during treatments receives frequent mention, elevating the experience beyond a simple haircut.
Beyond Expectations: Atmosphere and Overall Experience
The positive feedback extends beyond the technical skills of the stylists to encompass the overall atmosphere and customer service. Nuovo Hairstudio and Nuovo Cafe creates a welcoming environment where clients feel valued and comfortable. The complimentary coffee is a nice touch, adding to the relaxed and enjoyable experience.
Here's what makes the experience outstanding:
- Friendly Staff: All staff members are described as attentive and welcoming, creating a positive first impression.
- Personalised Attention: Stylists are commended for taking the time to understand and address individual needs and preferences.
- Value for Money: Many clients highlight the reasonable pricing, especially considering the quality of service and expertise provided. Jesse is specifically praised for providing affordable solutions.
- Positive Transformation: Clients consistently report feeling “beautiful”, “confident”, and receiving numerous compliments after their appointments.
- Repeat Custom: The salon is quickly gaining a loyal customer base with many explicitly stating they will return and would highly recommend the establishment.