Pros 
Cons A Sparkling Reputation: What Clients Are Saying
Hair at the Promenade in Coffs Harbour consistently earns rave reviews, boasting a perfect 5.000000 rating. But what exactly makes this salon a standout? It's clear from customer testimonials that exceptional service and skill are at the heart of their success. Many clients specifically praise Michelle, the salon owner and stylist. Recurring themes in the feedback highlight her ability to precisely achieve desired looks – one enthusiastic customer shared, “I showed her a picture of what I wanted and she delivered 100%!” This ability to translate vision into reality is a major drawcard.
Beyond achieving the desired style, colour services also receive high marks; comments like “Great colour too” frequently appear. It’s not just about technical skill, though. Customers also appreciate a professional and generous spirit, evidenced by a public thanks to Michelle for supporting community fundraising efforts. This suggests a salon that cares about more than just hair, making it a locally loved establishment.
Accessibility and Convenience - A Salon for Everyone
Hair at the Promenade clearly prioritises inclusivity and convenience for its clients. The salon makes it easy for a wide range of people to enjoy their services.
Here’s a breakdown of the facilities catered for, making it easy to see why it’s considered a welcoming space:
| Feature | Availability |
|---|---|
| Wheelchair Access (Car Park) | Yes |
| Wheelchair Access (Entrance) | Yes |
| Toilet Facilities | Yes |
| Appointments | Recommended |
| Payment Options | Comprehensive |
| Kid-Friendly | Yes |
The acceptance of credit, debit & NFC mobile payments offer flexibility. Importantly, Hair at the Promenade is thoughtfully equipped for wheelchair users, with both accessible parking and entrance ensuring everyone can comfortably access the salon. Plus, with its "Good for kids" rating, families can plan their hair appointments without worry, which is a significant benefit for busy parents in Coffs Harbour.
The Michelle Factor: A Talent That Shines
It’s impossible to discuss Hair at the Promenade without repeatedly acknowledging the positive impact of Michelle. She isn’t merely a stylist; she’s repeatedly described as “amazing” and “fabulous” by her clientele.
- Precision Cutting: Clients consistently remark on the quality of the haircut itself – “Always a good cut.” This demonstrates a fundamental mastery of hairdressing techniques and a consistent commitment to delivering satisfaction.
- Colour Expertise: The salon excels in colour services, with clients highlighting the “great colour” results they’ve received. This extends beyond basic applications, likely including highlights, balayage and more complex colour transformations.
- Excellent Communication & Listening Skills: The ability to "deliver 100%" from a picture suggests Michelle truly listens to her clients' needs and understands their vision.
- Professionalism & Community Spirit: Beyond the salon chair, Michelle’s generous support for local fundraising clearly demonstrates strong character and a commitment to giving back to the Coffs Harbour community.
Michelle’s popularity is also powerfully reflected in the numerous recommendations: "I’ll be back and will recommend Hair on the Promenade to all my friends and family". This organic word-of-mouth marketing is the most valuable endorsement any business can receive and a strong indication of the salon’s quality.
Beyond the Basics: What Sets Hair at The Promenade Apart
Hair at the Promenade doesn’t just offer haircuts and colour; it offers an experience. The consistent feedback focuses not only on the quality of the technical work but also the overall positive impression left on clients.
“Michelle was fabulous! … I’ll be back!”
This simple quote encapsulates the core of their success – a skilled stylist who creates a satisfying and memorable experience. The salon's location at 3/321 Harbour Dr, Coffs Harbour NSW 2450, is convenient for locals and visitors alike. While walk-ins might be possible, appointments are recommended to ensure Michelle can dedicate the time needed to create a truly bespoke look.
Finally, the positive feedback suggests a salon that understands the value of customer relationships and actively strives to build a loyal clientele. Hair at the Promenade isn't simply a place to get your hair done; it's a place where you can expect to be listened to, understood, and leave feeling confident and revitalised.