African Hair Braids: Crafting Beauty and Culture in Coffs Harbour

Pros	Cons
Skilled and attentive staff, particularly noted for their precision and detail in braiding and haircuts.	Frequent cancellations of appointments, leading to frustration among customers.
Welcoming and friendly atmosphere, making customers feel comfortable and valued.	Lack of rescheduling options for cancelled appointments, causing inconvenience.
Positive experiences with children's haircuts, especially with Ali's expertise.	Some customers feel that the business does not prioritize their needs, as indicated by comments on the management's attitude.
High customer satisfaction with the quality of braids and hair care advice provided.	Difficulty in maintaining braids due to the need for follow-up appointments that may not be available.
Strong recommendations from satisfied customers, highlighting the enjoyable experience and results.

Pros

Cons

Skilled and attentive staff, particularly noted for their precision and detail in braiding and haircuts.

Frequent cancellations of appointments, leading to frustration among customers.

Welcoming and friendly atmosphere, making customers feel comfortable and valued.

Lack of rescheduling options for cancelled appointments, causing inconvenience.

Positive experiences with children's haircuts, especially with Ali's expertise.

Some customers feel that the business does not prioritize their needs, as indicated by comments on the management's attitude.

High customer satisfaction with the quality of braids and hair care advice provided.

Difficulty in maintaining braids due to the need for follow-up appointments that may not be available.

Strong recommendations from satisfied customers, highlighting the enjoyable experience and results.

A Vibrant Hub for Braids and Beyond

African Hair Braids, located at 38 Harbour Dr, Coffs Harbour, consistently earns a solid 4.4-star rating, and it's easy to see why. This isn't just a salon; it’s a celebration of hair, culture, and community. The business proudly identifies as women-owned, and that warm, welcoming spirit clearly extends to every customer who walks through the door. The salon is thoughtfully equipped for accessibility with wheelchair-accessible parking and entrance, alongside basic amenities like toilets, making it inclusive for all. Beyond the practical, it's also a safe and affirming space – explicitly LGBTQ+ friendly and welcoming to families with children. Payment is straightforward, accepting credit, debit cards and even NFC mobile payments, and appointments are recommended to secure your desired time slot.

But what truly sets African Hair Braids apart is the skill and artistry on display. Customers rave about the meticulous attention to detail, particularly with braiding. Many highlight individual stylists; Mama Rose is specifically praised for her work on a young birthday girl, while another customer celebrated the precision and neatness of a braider whose name she unfortunately didn't catch, keeping 46 braids intact for a full two weeks! This level of durability speaks volumes about the quality of the work. Pricing for a substantial braiding session like this appears to be around $150 for three hours of service.

Embracing All Hair Types and Fostering Confidence

African Hair Braids isn't limited to one hair type – they actively embrace diversity. One customer powerfully recounts feeling apprehensive about getting braids as a Caucasian woman with textured (2c-3a-3b) hair, fearing it might be inappropriate. She was met with kindness and understanding, feeling completely comfortable and supported throughout the process. The stylist took the time to offer invaluable hair care tips and explained how braids could assist with the maintenance of her curly hair, reinforcing a holistic approach to hair health.

This commitment to inclusivity and education is a running theme in the reviews. It’s more than just doing hair; it’s about empowering clients and making them feel good about themselves. The salon doesn’t just provide a service, it provides a genuine sense of belonging and boosts self-esteem.

Skillful Cuts & Dedicated Service – It’s Not Just Braids!

While renowned for their braiding expertise, African Hair Braids clearly offers a range of services to cater to the whole family. Ali receives particular mention for his exceptional men’s haircuts, with one parent declaring it "one of the best haircuts [their son] has ever had." Customers appreciate Ali's attention to detail and the overall impressive result.

Several longer-term customers mention bringing their children regularly for braiding over years, showcasing consistent satisfaction and building trust within the community. This suggests the salon fosters lasting relationships. The experience frequently evokes nostalgic feelings for customers – one user described the salon as "taking me right back to Africa," reminiscing about the feeling of having braids done for the first time. Francy is also named as delivering excellent service and ensuring customers get exactly what they want.

Navigating Potential Challenges: Appointment Reliability

Despite the overwhelmingly positive feedback, some customers have unfortunately experienced issues with appointment cancellations. One reviewer detailed multiple last-minute cancellations, making it difficult to maintain their braids, which require regular upkeep. This customer also expressed frustration with the lack of rescheduling options and a disheartening comment from the business suggesting they “didn't need the money”.

This highlights a potential area for improvement for African Hair Braids. Consistency in scheduling is crucial, especially given the need for maintenance appointments. While the talent and welcoming atmosphere are undeniable, reliable service is essential for building long-term customer loyalty.

Here’s a brief breakdown of the issues reported:

Issue	Frequency	Impact
Last-minute appointment cancellations	Multiple reports	Difficulty maintaining braid health; inconvenience
Lack of rescheduling	Consistent with cancellations	Increased frustration and potential loss of custom
Communication regarding cancellations	Negative comment regarding business’s priorities	Damage to customer perception & trust

It seems that whilst the hairdressers themselves are excellent, some administrative aspects of the business may require attention.

Frequently Asked Questions About Hairdresser African Hair Braids Services

What services does Hairdresser African Hair Braids offer?

Hairdresser African Hair Braids specializes in a variety of braiding styles, including traditional African braids, box braids, and cornrows. They cater to all hair types and provide personalized consultations to ensure clients receive the style that best suits their needs. Additionally, they offer tips on hair maintenance and care, making the experience enjoyable and informative for everyone.

What are the opening hours for Hairdresser African Hair Braids?

Hairdresser African Hair Braids operates from Monday to Saturday, with opening hours from 9 am to 5 pm. They are closed on Sundays. This schedule allows clients to book appointments conveniently throughout the week, ensuring they can find a suitable time to enjoy their braiding experience. It's advisable to call ahead and confirm availability, especially during peak times.

How can I book an appointment at Hairdresser African Hair Braids?

To book an appointment at Hairdresser African Hair Braids, clients can call them directly at +61 423 413 075. It's recommended to discuss your desired style and any specific requirements during the call. Alternatively, clients can visit the salon in person at 38 Harbour Dr, Coffs Harbour, NSW 2450, to schedule their appointment and consult with the stylists about their hair needs.

What should I expect during my visit to Hairdresser African Hair Braids?

During a visit to Hairdresser African Hair Braids, clients can expect a warm and welcoming atmosphere. The skilled stylists will take the time to understand your hair type and desired style, ensuring a personalized experience. The process typically takes a few hours, depending on the complexity of the braids. Clients often leave feeling satisfied and happy with their new look, along with valuable hair care tips.

Are there any special considerations for different hair types at Hairdresser African Hair Braids?

Hairdresser African Hair Braids is experienced in working with various hair types, including curly and textured hair. They understand the unique needs of each hair type and provide tailored advice on styles and maintenance. Clients with different hair textures can feel comfortable knowing that the stylists are skilled in creating beautiful braids that suit their individual hair characteristics.