The Art of the Cut: Why Clients Rave About Hair by Paul
Hair by Paul, located on 360 Bay Rd, Cheltenham, isn't just a hairdresser; it’s a local institution built on years of consistently exceptional service and genuine client connection. With a perfect 5.0 rating, it’s clear Paul and his team are doing something truly right. Clients consistently highlight Paul’s skill, not just in cutting and colouring, but in understanding what his customers want. He doesn't just follow instructions – he collaborates, offering expert advice and even refining ideas to achieve the perfect look.
This dedication extends to the entire team, with Victoria receiving particular praise for her thorough colour consultations and beautiful results. It’s evident that a collaborative, skilled spirit permeates the salon. Beyond technical ability, many testimonials emphasise the pleasurable atmosphere. It's noted that time flies during appointments thanks to friendly conversation, and Paul's personal greetings – remembering names and making clients feel valued – are frequently mentioned.
Here’s a snapshot of what makes the cut at Hair by Paul stand out:
- Expert Colouring & Cutting: Skilled in both areas, evidenced by decades of loyal clientele.
- Personalised Service: Paul takes the time to listen and understand individual style goals.
- Welcoming Atmosphere: A friendly and convivial environment.
- Long-Term Relationships: Clients return for years, even decades, trusting Paul with their hair.
A Salon Designed for Comfort & Convenience
Hair by Paul prioritises a comfortable and accessible experience for all. The salon is equipped with a wheelchair-accessible car park, catering to a wider range of clients. Basic amenities, including a toilet, are readily available. However, it is noted that appointments are highly recommended – a testament to the salon’s popularity, so planning ahead is essential.
Payment options are modern and flexible, accepting credit and debit cards, as well as convenient NFC mobile payments. Interestingly, one older “Credit cards” option is listed as disabled, suggesting a recent update to payment systems. Perhaps reflecting a move toward tap and go technology.
The salon also caters to families, being described as “good for kids”. This makes Hair by Paul a convenient option for anyone seeking a hairdresser who can accommodate all members of the household.
Here's a quick reference table outlining key amenities:
Feature | Available |
---|---|
Wheelchair Access | Yes |
Toilet | Yes |
Appointments | Recommended |
Credit Cards | Yes |
Debit Cards | Yes |
NFC Mobile Payments | Yes |
Family Friendly | Yes |
Decades of Dedication: The Power of Loyalty
The sheer length of client relationships speaks volumes about Hair by Paul’s quality. Numerous reviews mention over 10, even 15 years of consistent service. This level of loyalty isn’t achieved through luck; it's a result of consistently delivering exceptional results and building genuine rapport.
“I have been a client of Paul’s for over 15 years and his work is amazing, he is professional and the salon is always clean and very inviting. 5 star experience is always guaranteed!!!!”
This quote encapsulates the recurring theme of professionalism combined with a welcoming, clean environment. Clients trust Paul not only with their hair, but with their time – a valuable commodity. The recognition of clients, even last-minute appointments being greeted with a chat, reinforces a feeling of importance and value. This contributes to a salon experience that extends far beyond a simple haircut. It’s a place where clients feel known and cared for.
Flexible Scheduling & Accessibility in Cheltenham
Hair by Paul offers a convenient operating schedule to fit busy lifestyles. Opening hours include late nights on Thursdays (until 9pm) and Saturdays (9am-5pm), accommodating those unable to visit during standard weekday hours. Fridays provide a broader window of 10am–7pm. The salon is closed on Mondays and Sundays, allowing Paul and his team to recharge and maintain consistent quality.
Located at 360 Bay Rd, Cheltenham, the salon is easily accessible within the Bayside area of Melbourne. Paul is known to make effort to accommodate even the busiest schedules ("Paul is fantastic. Does great work, and tries hard to fit busy customers in"), demonstrating a commitment to client satisfaction. The phone number +61 3 9585 7424 is readily available for appointment bookings.
Here's a simple overview of the opening hours:
- Monday: Closed
- Tuesday: 9:30 am – 5:30 pm
- Wednesday: 9:30 am – 5:30 pm
- Thursday: 9:30 am – 9:00 pm
- Friday: 10:00 am – 7:00 pm
- Saturday: 9:00 am – 5:00 pm
- Sunday: Closed