Fendi Hairdressing: Praise and Critique of Cheltenham's Salon Delight

A Legacy of Loyal Clients & Exceptional Service

Fendi Hairdressing, located at 42 Weatherall Rd, Cheltenham, consistently receives high praise, boasting a 4.5-star rating. What truly stands out is the demonstrable longevity of many client relationships. One customer shared that Anna, the salon owner, has been providing a "high grade service" to their wife for a remarkable 24 years – a testament to trust and consistent quality. This isn’t a fly-by-night operation; it’s a salon built on fostering lasting connections.

Beyond the enduring relationships, customers repeatedly highlight the friendly and efficient service. Multiple reviews emphasize a welcoming atmosphere, often directly crediting Anna herself for creating a “fun atmosphere” where clients feel amazing. This focus on the client experience seems foundational to Fendi’s success.

Here’s a quick rundown of the facilities available, contributing to that positive experience:

• Accessibility: Wheelchair-accessible car park available.
• Essential Amenities: Toilet facilities are provided.
• Planning Ahead: Appointments are recommended to ensure availability.
• Payment Options: Credit card payments are accepted.
• Family Friendly: The salon is considered "good for kids," making it a potentially convenient option for families.

Salvaging Styles & Skillful Corrections

Fendi Hairdressing frequently steps in to rectify issues stemming from other salons. One particularly compelling review details how Fendi successfully “fixed the bad haircut” received from a competitor (“Figureheads down the road”). The client specifically lauded Fendi’s ability to “even out the uneven ends,” highlighting a skill in corrective styling that sets them apart. The same review goes on to compliment the staff's accommodating and friendly nature.

Furthermore, the salon is consistently described as “very clean and well maintained,” suggesting a dedication to hygiene and creating a pleasant environment. This attention to detail, coupled with their corrective expertise, makes Fendi a strong choice for anyone seeking a second opinion or needing to repair a less-than-ideal haircut. It solidifies a reputation for not just creating styles, but resolving problems.

Concerns Regarding Hair Type & Initial Consultation

Despite the overwhelmingly positive feedback, some experiences highlight areas for potential improvement. One review details a deeply upsetting incident involving a 14-year-old attempting to book an appointment. The client alleges that after an initial assessment of their hair, the stylist made “insulting comments” regarding its thickness and manageability, ultimately declining the service with what the reviewer felt was a dismissive and abrupt phone call.

The reviewer expresses feelings of embarrassment and shame, particularly given their age at the time. They also believe a previous review detailing the same incident was deleted by the owner. While it’s impossible to verify the deletion claim, this account raises serious concerns, and speaks to a need for sensitivity and professionalism during initial consultations.

It's important to remember that experiences can vary, and this individual’s experience doesn’t necessarily reflect the overall quality of service. However, it signals a possible issue with inclusivity and respectful communication, particularly when dealing with clients who may have hair that deviates from conventional styles – the reviewer specifically notes a preference for "cut and paste dead straight short hair".

Stellar Stylists & Client Shout-Outs

Beyond Anna’s leadership, individual stylists also receive direct praise. Vicky P is specifically called out as a “fabulous hairdresser,” and several reviews simply state “Great hairdresser with excellent service.” These individual commendations reinforce the idea that Fendi Hairdressing employs a team of skilled professionals.

The consistent use of terms like “fabulous” and “excellent” suggests a high level of customer satisfaction. These aren't just polite acknowledgements, they're enthusiastic endorsements that point to genuine skill and a dedication to exceeding client expectations. Fendi's opening hours cater to a busy schedule:

For more information, you can reach them at +61 3 9596 8022.