A Curly-Hair Revelation: Why Curly Belle Hairdressing is Buzzing
Curly Belle Hairdressing, located in Cheltenham, VIC, consistently earns a stellar 4.5-star rating, and after delving into the customer feedback, it's clear why. This isn't just another hair salon; it's quickly becoming a go-to destination for those with curls, offering a specialist service often hard to find. The overwhelming sentiment revolves around Jess, the salon owner and primary stylist, who receives a deluge of praise for her skill, warm personality, and genuine care for her clients.
Customers repeatedly highlight her expertise in cutting curly hair – a significant relief for many who’ve endured disappointing experiences elsewhere. This specific skill set isn’t just a service offered; it’s a solution to a common frustration. Here's a breakdown of what customers consistently appreciate:
- Specialist Curly Cuts: Jess's ability to work with curls, rather than against them, is repeatedly mentioned.
- Personalised Service: Numerous reviews emphasise her attentive listening skills and dedication to understanding each client’s individual hair needs.
- Relaxed Atmosphere: The salon provides a calming environment—a welcome change from the often-hurried pace of larger salons.
- Excellent Colour Services: Several clients specifically praised Jess’s colour expertise, leaving them feeling “brand new”.
- Value for Money: Considering the specialist nature of the service, pricing is consistently described as “great” and “reasonable”.
It’s clear Curly Belle Hairdressing cultivates a loyal clientele, with many reporting years of consistent satisfaction.
Beyond the Cut: Amenities and Practicalities
Curly Belle Hairdressing isn’t solely focused on exceptional haircuts; it also offers a convenient and accommodating experience. Located at 1/93 Cavanagh St, Cheltenham, the salon operates with flexible opening hours, catering to busy schedules (9 am – 9 pm on Thursdays!). However, it’s closed on Mondays and Sundays.
Here’s a quick snapshot of the salon’s practical details:
Feature | Details |
---|---|
Address | 1/93 Cavanagh St, Cheltenham VIC 3192 |
Phone | +61 434 028 558 |
Opening Hours | See table below |
Payments | Credit & Debit Cards, NFC Mobile Payments |
Appointment | Required/Recommended |
Facilities | Toilet available |
Kid-Friendly | Yes |
Weekly Opening Hours:
Day | Time |
---|---|
Friday | 9 am – 5 pm |
Monday | Closed |
Saturday | 9 am – 2 pm |
Sunday | Closed |
Thursday | 9 am – 9 pm |
Tuesday | 9 am – 5 pm |
Wednesday | 9 am – 5 pm |
The salon is also noted as being “good for kids”, making it a convenient option for families. The availability of various payment methods – credit cards, debit cards, and NFC mobile payments— further enhances convenience.
A Chorus of Praise: Direct Customer Voices
The strength of Curly Belle Hairdressing lies in the sincerity of its customer testimonials. Here’s a compilation of direct quotes illustrating the positive experiences shared:
"Jess is great. So lovely to chat with, and really takes care with every haircut and wash I experience."
"I've been coming here for about a year now, and must say, I'm happy that I found a salon which ticks all the boxes!"
"Amazing service, Jess is a great listener who also provides great tips for maintaining beautiful long hair."
"Having moved from a different country and used to one hairdresser all my life. Jess made the transition so comfortable for me. She has been friendly, punctual and always gives a satisfying service."
"Friendly service, great haircuts for my daughter and I. Thanks Jess!"
"Jess is amazing! Uncomplicated, fast and great service & haircut. Can recommend!"
"Jess just gave me fabulous colour, cut, wash and blow dry. I feel brand new. Thanks Jess xxx"
These testimonials paint a consistent picture: Jess isn’t simply a hairdresser; she’s a trusted professional who builds rapport with her clients, delivers exceptional results, and makes them feel valued.
Addressing the Feedback: A Note on Communication
While overwhelmingly positive, it’s important to acknowledge a recurring point of concern. A single review highlighted frustration with contacting the salon, stating: "Because of all the raving reviews, called several times, message sent to make a booking but no reply nor return call received. So frustrating.".
This feedback suggests that, despite the clear quality of service, Curly Belle Hairdressing may benefit from streamlining its booking and communication processes. In the current climate, prompt responses to inquiries are crucial. Potential solutions could include implementing an online booking system, automating message replies, or dedicating specific time slots for responding to calls and messages. This is a minor point, however, given the sheer volume of glowing reviews praising the services provided once an appointment is secured. It represents an opportunity to elevate the entire customer experience, ensuring accessibility matches the exceptional quality of the hair styling.