A Warm Welcome & Long-Standing Loyalty
Anndez Hairdressing, nestled on Bay Rd in Cheltenham, boasts an impressive 4.6-star rating, and a quick glance at customer feedback reveals a strong base of loyal clients. Many patrons, like one who’s been visiting for years, praise the salon’s lovely atmosphere and the warm personalities of Desi and Anna. It's clear this isn't just a place to get your hair done; it’s a community hub.
Several reviews highlight exceptional service from specific stylists. Desi, in particular, receives frequent mentions for her skill in delivering a fantastic blow wave – especially for those with longer hair. Customers appreciate the skillful use of brushes and the resulting polished finish. Other positive comments centre around the salon being "good for kids" and offering a wheelchair-accessible car park, showcasing accessibility considerations.
Here's a snapshot of what customers love about Anndez:
- Friendly Staff: Consistently mentioned as a standout feature.
- Relaxed Environment: Creates a comfortable experience.
- Personalised Service: Stylists take the time to make clients feel 'at home'.
- Skillful Blow Waves: Desi's expertise is highly regarded.
- Accessibility: Providing accessible parking.
Colouring Controversy: A Contrast of Experiences
While many enjoy a positive experience at Anndez Hairdressing, some customers have voiced significant disappointment, particularly regarding colour services. One reviewer detailed a frustrating experience involving foils – a combination of colour and bleach – which resulted in strikingly uneven and undesirable results.
Bright, orange streaks appeared at the roots, contrasting sharply with the remaining dark hair, despite attempts to correct the issue. The customer expressed a lack of clarity regarding the initial process and a feeling of distrust, ultimately leading to a full refund after declining a further attempt at correction.
This incident highlights a potential gap in the salon’s expertise when it comes to modern colouring techniques. The reviewer pointedly noted that Anndez might be "more suited to an older demographic" and lacking current knowledge in this area. Details of the experience included:
- Uneven Colour Application: Bleach streaks were noticeably bright and inconsistent.
- Lack of Communication: Difficulty understanding the initial plan for the colour treatment.
- Unsuccessful Correction Attempts: Further foiling and tinting failed to rectify the issue.
- Choppy Cut: Accompanied with a terrible cut and layers that weren't blended.
Cuts, Styles & A Gentleman's Touch
Outside of the colouring concerns, Anndez Hairdressing generally receives positive feedback for its cutting services. Several reviewers specifically mentioned receiving "exactly what they wanted" in terms of a haircut. The salon seems to cater well to men, with one customer stating it was a "great experience [with a] relaxed friendly environment” where the stylists “do exactly what you want done."
Positive mentions also extend to simple but effective haircutting. Customers appreciate the stylists' ability to deliver a good, classic cut that meets their needs. Dez and Anna are consistently praised for their overall quality of work.
A brief table summarizing positive haircut experiences:
Customer Feedback | Focus Area |
---|---|
“Did a really great haircut” | Precision and client satisfaction |
“Exactly what I wanted” | Delivering requested styles |
“Dez and Anna do a good job” | Overall quality and skill |
“Great experience for a guy” | Male client satisfaction |
Practicalities & Considerations Before You Book
Planning a visit to Anndez Hairdressing requires a bit of foresight. Appointments are highly recommended to secure a time slot, and the salon operates with limited hours:
- Friday: 9 am–3 pm
- Monday: Closed
- Saturday: 8 am–12 pm
- Sunday: Closed
- Thursday: 9 am–3 pm
- Tuesday: 9 am–3 pm
- Wednesday: 9 am–3 pm
It’s also worth noting that some customers have experienced an automatic inclusion of a blow wave with their service, even if not specifically requested, and were then asked to pay for it. Potential clients should clarify desired services upfront to avoid unexpected charges.
Anndez Hairdressing’s address is 358 Bay Rd, Cheltenham VIC 3192, and they can be reached at +61 3 9584 6032. While the salon excels in creating a warm and welcoming atmosphere for many, and delivers reliable cuts for a wide range of clients, potential customers considering colour treatments should perhaps do further research or have a highly specific consultation beforehand.