Pros 
Cons A Warm Welcome & Exceptional Skill: The MOE & Co. Experience
MOE & Co. Camberwell Place consistently receives high praise for its welcoming atmosphere and the skill of its stylists, particularly Midi. With an impressive 4.9-star rating, it’s clear this salon leaves a lasting positive impression on many. Customers repeatedly highlight Midi’s warmth and patience, extending even to the littlest clients.
- Family-Friendly Focus: Multiple reviews specifically mention Midi’s excellent work with children's haircuts. One parent notes their son “won’t let anyone else cut his hair apart from Midi,” a testament to the comfort and positive experience she provides. This is a rarity and highly valued by busy parents.
- Boosting Confidence: MOE & Co. doesn’t just offer haircuts; they offer confidence boosts. Several clients express feeling more self-assured after their visits, attributing this to Midi's skilled cuts and thoughtful advice. One customer shared, “A haircut can make such a difference. Well priced and comfortable studio.”
- Convenience & Accessibility: Unlike many popular salons requiring weeks-advanced bookings, MOE & Co. often accommodates walk-ins, offering flexibility for those with busy schedules. The salon also thoughtfully provides accessible facilities:
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Modern Payment Options: MOE & Co. embraces modern payment methods, accepting credit cards, debit cards and NFC mobile payments for convenience.
Midi: The Star Stylist
It's undeniable that Midi is a driving force behind the positive reputation of MOE & Co. Camberwell Place. Customers specifically request her services, a clear indicator of her skill and personable nature. Reviews speak volumes about her ability to understand and deliver on diverse hair needs.
Here’s a breakdown of what customers love about Midi:
| Feature | Customer Feedback |
|---|---|
| Skill | Excellent cuts, particularly with challenging styles (e.g., dreadlocks, androgynous cuts). |
| Patience | Demonstrated patience with intricate styles like dreadlock trimming. |
| Advice | Provides insightful advice, helping clients navigate hair decisions. |
| Price | Perceived as reasonably priced compared to other salons in the area. |
| Personality | Consistently described as sweet, polite, and warm. |
| Availability | Often able to accommodate without lengthy wait times. |
One delighted customer perfectly captures Midi's impact: "Midi never lets me down…Not only are you a great hairdresser but a very sweet and polite person."
Beyond the Cut: Amenities and Practicality
MOE & Co. clearly considers the practical needs of its clients. Beyond providing excellent hair services, the salon offers conveniences for families and those with mobility concerns. It also provides a comfortable and enjoyable salon experience.
- Family-Focused: The salon explicitly welcomes children, making it a viable option for family haircuts. One customer specifically praised the staff for accommodating a pram.
- Accessibility: The provision of both a wheelchair-accessible car park and entrance is a thoughtful addition, ensuring inclusivity.
- On-site Services: All services are provided on-site, offering a streamlined experience.
- Welcoming Atmosphere: Consistently described as having "amazing vibes," indicating the salon has a pleasant and inviting ambience.
Areas for Improvement: Addressing Customer Concerns
While overwhelmingly positive, MOE & Co. does have some areas identified for improvement based on customer feedback. A single, but detailed, review highlights a significantly negative experience.
"The lady I had with short blonde hair was very rude and cut my end very thoughtlessly in about 2 minutes… Such a bad experience."
This review points to a potential issue with consistency in service quality and the need for all stylists to maintain a high standard of professionalism and attention to detail. Specifically, the customer’s request for curtain bangs was misinterpreted, resulting in an unwanted straight fringe – a simple miscommunication amplified by the perceived lack of care from the stylist. The stated cost of $55 for a rushed and unsatisfactory service further underscores the disappointment, suggesting a better value proposition is desired. This is an outlier and doesn’t reflect the experiences of others, but it is a serious concern that MOE & Co. should address to maintain its excellent reputation, perhaps through further staff training in communication and precision cutting.