Pros 
Cons Hair@974: A Camberwell Salon Built on Experience & Connection
Hair@974, located at 974 Toorak Rd, Camberwell, VIC 3124, consistently earns a stellar 4.7 out of 5 rating, and it’s clear from customer feedback why. This isn’t just a salon; it’s a long-standing family business celebrating 40 years of creating exceptional styles, and that heritage shines through in the warm and welcoming atmosphere consistently praised by clients. Patrons frequently mention feeling “at home” and appreciated, with staff genuinely taking the time to get to know them, remembering names and offering refreshments.
It's clear Hair@974 caters thoughtfully to individual needs offering convenient services like outdoor service options to ensure a comfortable experience. Accessibility is also a priority, with readily available wheelchair-accessible car parking, entrance, and toilets, signaling a commitment to inclusivity.
Here’s a quick rundown of what Hair@974 offers:
- Location: 974 Toorak Rd, Camberwell VIC 3124
- Phone: +61 3 9889 3788
- Opening Hours:
- Monday: Closed
- Tuesday: 9am - 5:30pm
- Wednesday: 9am - 5:30pm
- Thursday: 9am - 7pm
- Friday: 9am - 5:30pm
- Saturday: 9am - 1pm
- Sunday: Closed
- Payment Options: Credit cards, debit cards, NFC mobile payments.
- Family-Friendly: Welcomes children, making it a convenient choice for families.
- Accessibility: Prioritises accessibility needs, offering comprehensive facilities.
The Stylists: Passion, Skill & a Listening Ear
The true heart of Hair@974 is its team, particularly the frequently mentioned stylists Harry and Pierre. Clients consistently highlight their dedication, professionalism, and ability to truly listen to their needs. Harry, in particular, receives significant praise for his skill with a wide range of hair types – from curly and fine textures to Asian hair – and his willingness to go “the extra mile” to advise clients on care and styling.
“Harry is very hardworking and responsible… He knows exactly how to treat the hair and customers. A good Listener as well with a good knowledge about products and hair stylings.”
Pierre is equally celebrated, with one client noting a return visit after seven years prompted by a previous “amazing experience,” which had remained consistent. The ability to translate client requests into beautiful results, even with complex styles like a “mens wolf cut,” demonstrates a high level of expertise. Importantly, the team doesn’t simply execute a cut, but actively suggests improvements – like suggesting subtle styling elements that enhance the overall look – showcasing a genuine commitment to customer satisfaction.
Beyond the Cut: Vibe and Value
Customers consistently rave about the overall "vibe" at Hair@974. The salon’s family-run atmosphere is a significant draw, creating a relaxing and personable experience that sets it apart from larger chains. Little touches, such as Helen’s homemade goodies and tea, elevate the experience, contributing to a feeling of genuine care and hospitality.
This isn’t just a luxurious experience; it’s a value-for-money one too! Clients often comment on the reasonable pricing, particularly when compared to other salons in the Camberwell area. The ability to get appointments at short notice is also a major plus for busy individuals and families, making Hair@974 a reliable and convenient choice.
Here's a comparison based on client feedback:
| Feature | Hair@974 | Common Salon Experience |
|---|---|---|
| Atmosphere | Homely, Welcoming | Often Impersonal |
| Stylist Focus | Listening, Collaborative | Transactional |
| Pricing | Reasonable | Potentially Higher |
| Appointment Availability | Good | Often Limited |
| Little Touches | Homemade treats | Generally absent |
A Salon for Every Client
Hair@974 proudly embraces inclusivity, identifying as LGBTQ+ friendly. This commitment extends to welcoming children, demonstrating a broad appeal and a welcoming attitude towards all members of the community.
One customer who previously struggled finding a hairdresser who listened to their needs found a perfect match here:
“Looking for a new hairdresser (my former hairdresser never listened to what I wanted) I thought I'd give them a try. I have since become a regular customer (nearly a year) and now I also bring my 3 teenage children.”
This testimonial speaks volumes about Hair@974’s ability to build lasting relationships with clients, creating a loyal following through exceptional service and genuine care. And importantly, a recurring sentiment is the salon’s ability to transform client expectations – taking them from simply settling for a basic cut to leaving with a style they absolutely love.