Pros 
Cons ]## Juno Hair, Burwood: A Salon Where Confidence Takes Shape (Reviews & Experiences)
Juno Hair located at 26a Belmore St, Burwood NSW 2134, Australia, has quickly become a local favourite, boasting an impressive 4.70-star rating. Offering a full range of hair services, they specialize in Korean perms, cuts and colouring. But what are customers really saying about their experience? Here's a deep dive into recent reviews and opinions:
The Buzz: Exceptional Perms & Welcoming Atmosphere
The overwhelming sentiment surrounding Juno Hair is one of excellence in perming services. Multiple reviewers rave about their transformations, especially first-time clients who were previously anxious about getting a perm.
- "Had a men’s perm and cut and love the results and the process. I always normally feel anxious about going to the hairdressers… but the team here made me feel welcome, answered and explained the whole process…"
- "It was my first time trying this place and the overall experience was amazing… She was very time efficient… and the result was definitely worth the money!"
- "Had my first appointment here for a perm…easily the best salon experience I've ever had…She took a lot of care in making sure everything was right… So pleased!"
Beyond just the technical skill, customers consistently highlight the friendly and attentive staff. Many praise the owner’s caring approach and their willingness to go above and beyond.
- "The team at Juno Hair consistently provides exceptional service, and the staff are incredibly lovely and attentive."
- “This was my first time… and the haircut…was fantastic! Will be back”
Going the Extra Mile: Problem Solving & Customer Care
Juno Hair’s dedication to customer satisfaction shines through in how they handle (rare) concerns. One reviewer, initially unhappy with the length of their post-perm hair, was immediately offered a free fix.
- “When I brought it up, they immediately offered to fix it up for free a week later… The staff’s professionalism and willingness to ensure their clients are happy speak volumes about their dedication.”
A Word of Caution: Communication & Consultation Flexibility
While overwhelmingly positive, one review brought to light a potential area for improvement – communication surrounding consultation appointments. A customer attempted to schedule a consultation via Instagram and encountered a frustrating experience.
- “I messaged their instagram page… I asked if I could send some photos… They suggested I come in at 9:50 for a consultation... They tell me they can no longer do my consultation because I am late… I explained to them I’ve been driving for 45minutes…they offer me two options: Come back tomorrow / You can send us photos…Overall poor communication… a waste of my time.”
This review highlights the importance of clear communication regarding consultation lengths and appointment policies, particularly when accommodating clients travelling some distance.
Practical Details:
- Address: 26a Belmore St, Burwood NSW 2134, Australia
- Phone: +61 422 464 247
- Opening Hours: Monday-Thursday & Friday 10 am - 6 pm, Saturday and Sunday 10 am – 5 pm
- Payment Options: Accepts credit cards & NFC mobile payments.
- Booking: Appointments are highly recommended.
The Verdict:
Juno Hair in Burwood is a highly recommended salon, particularly for those seeking expertly executed Korean perms and a welcoming, detail-oriented experience. While communication around consultation availability could be improved, the overwhelming praise for the quality of work and excellent customer service makes Juno Hair a standout choice for your next hair transformation.
Book your appointment today - they are understandably popular!