Pros 
Cons A Look at De Marco Hair & Beauty's Services
De Marco Hair & Beauty, located in Buderim Central on Lindsay Road, presents itself as a full-service salon catering to a variety of needs. Operating from 8:30 am to 5 pm, Tuesday through Friday, and 8:30 am to 12 pm on Saturdays, the salon offers convenient hours for many. They are closed on Mondays and Sundays. With a 4.3-star rating, it’s clear De Marco enjoys a good level of customer satisfaction, but recent reviews paint a more nuanced picture. They clearly cater to families, advertising themselves as "good for kids," and offer accessibility features including a wheelchair-accessible car park and entrance. Payment options are modern, readily accepting credit cards. Beyond haircuts, reviews highlight waxing as a service offered, making it a potential one-stop shop for beauty maintenance.
Here's a quick overview of what De Marco Hair & Beauty offers:
- Services: Haircuts (specifically noted as good for straight hair), Waxing
- Hours: Tuesday - Friday: 8:30am - 5:00pm, Saturday: 8:30am - 12:00pm. Closed Monday & Sunday.
- Accessibility: Wheelchair accessible parking & entrance
- Payments: Accepts Credit Cards
- Family Friendly: Advertised as 'Good for kids'
- Contact: +61 7 5445 6767
The High Notes: Positive Experiences
Many patrons rave about the quality of service received at De Marco Hair & Beauty. Several reviewers explicitly mention returning to the salon after attempting other local establishments, highlighting a strong level of loyalty. A recurring theme is the skill of the hairdressers, particularly in handling challenging hair types. One customer with naturally straight hair specifically noted how difficult it can be to find a hairdresser capable of a good cut, praising the ladies at De Marco for their expertise. Others echo this sentiment, appreciating their skill and attention to detail.
“Fantastic service. Fair price. Lovely ladies. You won't be disappointed.”
This sentiment is reinforced by those who appreciate the relaxing atmosphere and the focused attention given to their hair. The salon is described as peaceful, and the staff are noted for being friendly and welcoming. Pricing is consistently described as 'fair' and 'very well priced', a significant draw for potential customers. Nicole, in particular, receives specific praise for a 'wonderful experience' and a ‘great job’.
Areas for Improvement: Concerns Raised by Customers
Despite the positive feedback, De Marco Hair & Beauty isn’t without its detractors. A recurring complaint centres around a perceived decline in service quality following the departure of a favoured stylist. Customers reported experiencing rude and unfriendly staff after this change. This highlights the importance of consistent staff training and maintaining a positive team environment.
A concerning, albeit isolated, review details a negative experience observing staff behaviour while they were working with other customers. The reviewer felt the staff presented a rude and unkind demeanour, suggesting a lack of professional presentation towards potential clients. This is damaging as it gives a bad first impression to those using surrounding businesses.
Here’s a summary table of the primary concerns:
| Concern | Frequency | Details |
|---|---|---|
| Staff Rudeness | Multiple | Post-stylist departure, general demeanour |
| Inconsistent Service | Multiple | Varies depending on stylist |
| Unprofessionalism | Single | Observation of off-duty interactions |
Beyond the Cut: Salon Features and Practicalities
De Marco Hair & Beauty prioritises convenience. The readily available wheelchair accessibility is a valuable feature, demonstrating inclusivity. Appointments are recommended, suggesting the salon is popular and valued. The location within Buderim Central offers the added benefit of convenient parking.
The "good for kids" designation is a great feature for families looking for a salon where both parents and children can get their hair done comfortably. The availability of a toilet is a basic amenity that contributes to a more comfortable experience. It’s important to note that while the salon seems generally well-equipped, it doesn't appear to offer extensive luxury amenities – rather, it positions itself as a practical and reliable option for everyday hair and beauty needs. The consistently mentioned affordability further reinforces this image.