Array Hair Design: A Blend of Praise and Concerns at This Salon

Pros	Cons
Exceptional care and attention from staff during haircuts and foils.	Lack of communication regarding appointment changes, leading to client frustration.
Inviting atmosphere that makes clients feel welcome.	Unprofessional discussions among staff about a departing hairdresser's personal life.
Stylists are friendly, warm, and attentive, creating a comfortable experience.	Clients felt uncomfortable due to overhearing negative comments about staff.
Stylists like Lizzie provide a personal touch, making clients feel special.	Experience can be marred by unexpected changes without prior notice.
Professional and knowledgeable staff with creative ideas for hair styling and colour.
Relaxing experience complemented by great coffee and brownies.
Positive feedback on massages after hair washes.
Clients appreciate the ability to try new styles and colours with confidence.

Pros

Cons

Exceptional care and attention from staff during haircuts and foils.

Lack of communication regarding appointment changes, leading to client frustration.

Inviting atmosphere that makes clients feel welcome.

Unprofessional discussions among staff about a departing hairdresser's personal life.

Stylists are friendly, warm, and attentive, creating a comfortable experience.

Clients felt uncomfortable due to overhearing negative comments about staff.

Stylists like Lizzie provide a personal touch, making clients feel special.

Experience can be marred by unexpected changes without prior notice.

Professional and knowledgeable staff with creative ideas for hair styling and colour.

Relaxing experience complemented by great coffee and brownies.

Positive feedback on massages after hair washes.

Clients appreciate the ability to try new styles and colours with confidence.

A Symphony of Style: High Praise for Array Hair Design

Array Hair Design in Buderim consistently earns rave reviews, boasting an impressive 4.9-star rating. It’s clear from customer testimonials that this isn’t solely based on technical skill, but on the experience offered. Many customers highlight the salon’s warm and welcoming atmosphere, noting the cheerful and attentive stylists.

Personalised Service: Repeatedly, clients mention stylists taking the time to truly understand their desired look. It’s a collaborative process, with Array Hair Design fostering a “team effort” approach.
Exceptional Stylists: Stylists like Lizzie and Lauren receive specific praise for their skill, passion, and genuine care. One customer beautifully describes Lizzie's exuberant personality and how she makes clients feel 'special'. Another was delighted with Lauren’s professional approach and creative colour ideas.
Little Luxuries: Array Hair Design goes beyond a standard salon visit. Customers consistently mention the lovely touches – delicious brownies, amazing head massages (particularly from Chloe!), and excellent coffee. These extras elevate the experience and contribute to the salon’s positive reputation.
Spectacular Results: Many patrons report receiving countless compliments after visiting Array Hair Design, indicating a consistent ability to deliver stunning haircuts and colour transformations. Word-of-mouth referrals are also strong.

Feature	Customer Feedback Highlights
Atmosphere	Inviting, relaxing, friendly
Stylists	Knowledgeable, passionate, attentive
Service	Personalised, collaborative, exceeding expectations
Extras	Coffee, brownies, head massage

Accessibility and Convenience: What Array Hair Design Offers

Array Hair Design appears to make a conscious effort to be inclusive and convenient for its clientele. The salon offers a wheelchair-accessible car park and entrance, demonstrating a commitment to accessibility. Appointments are recommended, suggesting popularity and a tailored approach to scheduling.

Payment options are plentiful, accepting credit cards, debit cards, and NFC mobile payments, catering to a range of customer preferences. The opening hours are well-suited to a busy lifestyle, operating from 9am-5pm Tuesday through Friday. However, being closed on Mondays, Saturdays and Sundays may be a limitation for some.

Here's a breakdown of available facilities:

Accessibility: Wheelchair-accessible car park, wheelchair-accessible entrance.
Amenities: Toilet facilities are available.
Planning: Appointments are highly recommended.
Payments: Credit cards, debit cards, and NFC mobile payments are accepted.

Beyond Hair: Integrated Beauty Services

Array Hair Design doesn’t limit itself to just hair. Customers highlight the availability of nail and brow services provided by Andrea, offering a convenient one-stop shop for beauty needs. This integrated approach suggests a commitment to providing a comprehensive range of services and catering to diverse client requests. This is a definite plus for clients seeking multiple treatments in a single visit. The salon setting appears to foster cross-service referrals, potentially expanding the client base for all practitioners.

A Shadow of Disappointment: Concerning Reports of Unprofessionalism

Despite overwhelmingly positive reviews, a recent experience shared by a customer raises serious concerns about professionalism within Array Hair Design. This individual reported arriving for a scheduled appointment only to be informed their hairdresser had left without prior notification. The lack of proactive communication was deeply frustrating.

More alarmingly, the customer overheard staff members engaging in what they described as “disgusting” and unprofessional discussion regarding the departed hairdresser’s personal life. This included public disclosure of personal information and negative commentary.

“I felt sick being able to hear what was being said…Discussing the hairdressers personal life to other clients was totally unprofessional.” - Customer Testimonial

This behaviour is unacceptable and creates an uncomfortable and upsetting environment for other clients. It fundamentally undermines the positive, relaxing experience that Array Hair Design appears to strive for. While the haircut and colour services may be excellent, this incident highlights a critical need for improved staff training regarding professional conduct and confidentiality. Potential clients should be aware of this reported issue.

Frequently Asked Questions About Array Hair Design Salon Services

What services does Array Hair Design offer to clients?

Array Hair Design provides a wide range of hair services including haircuts, colour treatments, foils, and styling. The salon prides itself on creating a welcoming atmosphere where clients can relax and enjoy their experience. The skilled stylists are dedicated to understanding each client's needs and preferences, ensuring that every visit results in a look that enhances their natural beauty and boosts their confidence.

What are the opening hours for Array Hair Design?

Array Hair Design operates on specific days of the week to cater to clients' needs. The salon is open on Tuesday and Thursday from 9 am to 5 pm. However, it remains closed on Monday, Saturday, and Sunday. This schedule allows the team to provide focused and attentive service during their operating hours, ensuring that every client receives the care and attention they deserve during their appointment.

How can I book an appointment at Array Hair Design?

To book an appointment at Array Hair Design, clients can call the salon directly at +61 7 5476 8011. The friendly staff will assist in scheduling a convenient time for your visit. It's recommended to book in advance, especially during peak times, to ensure you secure your preferred stylist and service. The team is dedicated to providing a seamless booking experience for all clients.

What should I expect during my first visit to Array Hair Design?

During your first visit to Array Hair Design, you can expect a warm welcome from the staff and a thorough consultation with your stylist. They will take the time to understand your hair goals and preferences, ensuring that you feel comfortable and confident in your choices. The salon's inviting atmosphere, combined with the team's professionalism, will make your experience enjoyable and relaxing, leaving you excited about your new look.

What if I have a concern about my experience at Array Hair Design?

If you have any concerns about your experience at Array Hair Design, the salon encourages open communication. Clients are invited to discuss any issues directly with the staff, who are committed to resolving concerns professionally. Feedback is valued as it helps improve the salon's services and client satisfaction. The team aims to create a positive environment where every client feels heard and respected.