Hair Happens: A Mixed Bag of Cuts and Colour Experiences in Blacktown

A Warm Welcome & Colour Confidence: The Positives at Hair Happens

Hair Happens, situated in Blacktown, consistently receives high praise for its welcoming atmosphere and exceptional colouring services. Many customers highlight the kindness and professionalism of Charlie and his team, describing the salon as a particularly lovely and comforting experience. It’s clear that client comfort is a priority, with several reviewers noting how comfortable and safe they felt, especially those returning to salon experiences after a long hiatus.

Here’s what shines through in the positive feedback:

• Colour Expertise: This is where Hair Happens truly excels. Clients rave about the perfect execution of foil highlights, vivid colours, and dye jobs, consistently matching inspiration photos with precision. Repeated mentions of trust in the colourists, stemming from previous bad experiences elsewhere, speak volumes about the skill demonstrated.
• Client Care: The salon often goes the extra mile to make clients feel valued. Experiences such as incredible shampoos with relaxing head massages are frequently mentioned, showcasing a dedication to holistic service.
• Friendly & Accommodating Staff: Staff are frequently described as warm, welcoming and helpful. A specific shout-out goes to a stylist with dark red hair who specialises in vivid colours.
• Accessibility: Hair Happens offers convenient accessibility features, including wheelchair-accessible car parking and entrance, ensuring inclusivity for all clients.
• Modern Conveniences: The salon accepts both credit cards and NFC mobile payments, and is considered ‘good for kids’, making it practical for families.

"The best hairdressers I’ve been to in the last 10 years… Never been to a salon as kind and lovely as Hair Happens.” – A common sentiment echoing throughout many reviews.

Finding the Perfect Style: Cutting & Treatment Concerns

While Hair Happens consistently impresses with its colour work, experiences with haircuts and treatments appear more variable. A significant number of critiques focus on inconsistencies in cutting quality and a perceived rush in some treatment applications. This suggests a potential disparity in skill levels between stylists or periods of high demand impacting service quality.

Here’s a breakdown of the issues raised:

• Uneven Cuts: Several reviewers experienced uneven haircuts, especially on the back, suggesting a lack of meticulous attention to detail, particularly when a preferred stylist isn’t available.
• Poor Treatment Application: Complaints detail rushed treatment application, with product left undispensed in certain areas of the hair, particularly underneath, leading to ineffective results. A treatment taking less than 3 minutes is repeatedly cited as a major concern.
• Styling Neglect: Some clients reported receiving hair left half-wet and unstyled after a treatment, resulting in a subpar finished look once air-dried.
• Communication Issues: One reviewer reported their stylist dismissing their concerns and providing a dismissive attitude when issues arose with the haircut.

The Importance of Stylist Matching & Appointment Scheduling

A recurring theme in the reviews is the impact of being assigned a different stylist than usual. While some clients were happy with alternative stylists, several negative experiences stem from being seen by someone unfamiliar with their hair or preferences. This stresses the necessity for Hair Happens to ensure consistent quality across all team members, or more carefully manage stylist allocation.

• Loyalty Lost with Replacement Stylists: One customer explicitly stated they had lost their loyalty after a poor experience with a replacement hairdresser, highlighting the importance of maintaining consistent service.
• Lack of Listener: Some stylists were reported as not listening to client requests or dismissing their concerns, resulting in dissatisfaction.
• Overly Talkative Stylists: While friendliness is valued, some reviewers found stylists overly talkative and distracting, impacting their focus on the haircut.
• Appointment Recommendation: Hair Happens does recommend appointments, which is wise considering that staff availability factors prominently in client experiences.

Opening Hours & Practicalities for Blacktown Clients

Hair Happens offers a wide range of opening hours catering to various schedules, including late nights on Thursdays and weekend availability. This flexibility is a significant advantage for clients in Blacktown. The salon is readily accessible, with conveniently located wheelchair facilities.

Here's a quick overview:

• Monday - Wednesday & Friday: 9:00 am - 5:30 pm
• Thursday: 9:00 am - 9:00 pm
• Saturday: 9:00 am - 5:00 pm
• Sunday: 10:00 am - 5:00 pm
• Location: Shop 2026/17 Patrick St, Blacktown NSW 2148, Australia
• Contact: +61 2 9621 2211
• Payment Options: Accepts credit cards and NFC mobile payments.

The positive remarks about being ‘good for kids’ suggests that the salon is a viable option for families seeking hair services in the Blacktown region. However, potential clients should be aware of the varied experiences regarding haircutting and treatment application and consider requesting their preferred stylist when booking an appointment.