Pros 
Cons A Consistent Reputation for Excellence at Hair at KL Salon
Hair at KL Salon in Blacktown consistently receives glowing reviews, evidenced by its impressive 4.7-star rating. Customers frequently praise the salon’s commitment to quality and the expertise of its staff, particularly owner Kamal. Many long-term clients, some boasting eight years of loyalty, highlight the consistent positive experiences they receive. This isn't simply a one-off good haircut; it's a reputation built on reliably delivering satisfying results.
Here's a breakdown of frequently mentioned positives:
- Highly Skilled Stylists: Kamal and the team are repeatedly described as "talented" and possessing “in-demand talent”. Specialists like Kamal are specifically recognised for expertise in complex colour corrections, such as blending greys with previously bleached hair and addressing darker roots.
- Welcoming Atmosphere: Words like "welcoming," "positive," and "friendly" frequently appear in customer feedback. This suggests Hair at KL Salon strives to create a relaxing and enjoyable environment.
- Attention to Detail: Clients appreciate the care taken throughout the entire service, from initial consultation to the final styling. This focus on detail contributes to the overall positive experience.
- Efficiency: For those with busy schedules, the salon is lauded for accommodating last-minute appointments and employing efficient techniques – even using two stylists simultaneously for clients with thick hair to minimise wait times.
Specialising in Colour and Treatments: Beyond Just a Haircut
Hair at KL Salon isn't just about standard haircuts; it excels in specific services. The salon is gaining recognition as a go-to destination for colour transformations and specialised treatments.
Here's a closer look:
- Blonding Experts: The salon has established a strong reputation for blond hair colour – particularly for addressing challenging scenarios like regrowth and damage.
- Balayage Brilliance: Several reviews specifically mention beautiful balayage results, with the team demonstrating a willingness to address concerns and ensure customer satisfaction, even revisiting the service to achieve the desired look.
- Innovative Procedures: Advanced treatments like nanoplasty are offered, showcasing the salon's commitment to staying current with industry trends and providing clients with cutting-edge options.
- Problem Solvers: The team is praised for their willingness to "fix" issues, exceeding expectations by going above and beyond to ensure customers leave happy.
| Service | Review Highlights |
|---|---|
| Blond Colouring | Expertise in correcting damaged/grey hair, luxury experience |
| Balayage | Beautiful results, willingness to revise until perfect |
| Nanoplasty | Comfortable experience, happy with noticeable results |
| Haircuts | Quick, efficient, and delivering desired styles |
Convenience and Accessibility: Planning Your Visit to Hair at KL Salon
Hair at KL Salon prioritises client convenience, offering flexible opening hours and accessible facilities. Appointments are highly recommended to secure your preferred time, showcasing the salon's popularity.
Here’s a quick overview:
- Extensive Opening Hours: The salon operates six days a week, including late night Thursdays and Sunday openings, catering to varied schedules. Opening hours are:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 7:00 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 5:30 PM
- Sunday: 10:00 AM - 3:00 PM
- Multiple Payment Options: The salon accepts credit cards, debit cards, and NFC mobile payments for seamless transactions.
- Wheelchair Accessibility: The presence of a wheelchair-accessible car park signals a commitment to inclusivity.
- Location: Conveniently located at 6/5 Patrick St, Blacktown NSW 2148, Australia.
"They always seem to make time for me, even when I call last minute. They’re super quick normally 2 people are drying my hair at the same time because I have a lot of hair and I love it." – a testament to the salon’s efficiency and consideration for client needs.
Addressing Feedback: A Commitment to Improvement
While overwhelmingly positive, a small number of reviews indicate areas for potential improvement at Hair at KL Salon. One recent review detailed dissatisfaction with a haircut, despite a positive experience with the highlights. This shows that, while generally consistent, occasional inconsistencies can occur. Notably, the team's response to feedback, as demonstrated in the positive balayage review, highlights a dedication to customer satisfaction and a willingness to rectify issues. This proactive approach to addressing concerns is a strong indicator of the salon’s commitment to continuous improvement.
It’s important to note:
- Responsiveness to Concerns: The salon actively addresses client dissatisfaction, demonstrating a commitment to resolving issues.
- Highlighting Positives Within Negative Feedback: Even in the single negative review regarding the haircut, the highlights were praised, indicating strength in specific service areas.
- Continuous Growth: The salon's evolution, demonstrated by offering new treatments like nanoplasty, reveals an evolving environment and a desire to stay on top of industry trends.
You can contact Hair at KL Salon at +61 2 9622 0044 to discuss your hair needs and book an appointment.