Gud Look Hair & Beauty Studio: Praise and Complaints Unveiled

Pros	Cons
Excellent results with kind-hearted staff and owner	Inconsistent service quality for eyebrow treatments
Highly recommended by satisfied customers	Disappointing experiences reported by some customers
Outstanding service for hair treatments	Lack of attention to detail in eyebrow shaping
Accommodating and helpful staff	Concerns about staff training and expertise
Long-term loyal customers for eyebrow services	Issues with payment transparency
Positive experiences with various beauty treatments	Negative experiences leading to reluctance to return

Pros

Cons

Excellent results with kind-hearted staff and owner

Inconsistent service quality for eyebrow treatments

Highly recommended by satisfied customers

Disappointing experiences reported by some customers

Outstanding service for hair treatments

Lack of attention to detail in eyebrow shaping

Accommodating and helpful staff

Concerns about staff training and expertise

Long-term loyal customers for eyebrow services

Issues with payment transparency

Positive experiences with various beauty treatments

Negative experiences leading to reluctance to return

A Look at Gud Look Hair & Beauty Studio: What Customers Are Saying

Gud Look Hair & Beauty Studio in Blacktown, NSW, consistently receives a solid 4.3-star rating, but what do those stars really mean? We’ve delved into the reviews and comments to bring you a comprehensive overview of customer experiences – the highs, the lows, and everything in between. Located at Office 10/40 Third Ave, Gud Look is open a generous seven days a week, offering convenience for busy schedules (Monday 12-6pm, Tuesday 12-6pm, Wednesday 10:30am-6pm, Thursday 10:30am-6pm, Friday 10am-6pm, Saturday & Sunday 10am-6pm). The studio prioritises accessibility with wheelchair-accessible parking and entrances, whilst accepting cash, debit and credit cards as well as NFC mobile payments. Appointments are recommended to ensure you receive the dedicated attention you deserve.

The Glow-Up Gallery: High Praise for Hair & Facial Treatments

The overwhelming sentiment towards Gud Look centres around exceptional results and a genuinely caring team. Many clients emphasize the skill and kindness of the staff, particularly the owner. Several reviews specifically highlight the studio’s keratin treatments and hair smoothing services, with customers reporting long-lasting, beautiful results.

Here's a snapshot of the glowing praise:

Long-lasting Smoothness: “I’ve had my hair smoothed twice and it still looks great. Thank u guys for this amazing work.”
Melbourne-Approved Facials: A customer even brought her sister from Melbourne, who was equally impressed with the facial treatments.
Personalised Service: Poonam Auntie raves about Harsh and Raj, specifically noting their “lovely service” across multiple visits.
Eyebrow Loyalty: One customer has been visiting for eyebrow shaping since the age of 14, currently 19, and consistently praises the studio’s ability to meet her needs.
All-Round Satisfaction: Another notes having enjoyed multiple services – hair henna, facials, eyebrows, hair spa, and haircuts – expressing complete satisfaction. This client particularly highlights the talent of Mrs Priyanka, describing her as an “amazing person and artist”.

Service Spotlight: Keratin Treatments

Feature	Customer Feedback
Results	"Absolutely outstanding," "So happy with the results!"
Service Quality	“Outstanding service”
Recommendation	“Highly recommend!”

The Not-So-Glamorous: Areas for Improvement

While Gud Look boasts a predominantly positive reputation, some customers have unfortunately experienced less than ideal visits. The most consistent complaint revolves around eyebrow shaping and perceived inconsistencies in service quality.

Several reviewers express disappointment, specifically stating:

Eyebrow Inconsistencies: Multiple accounts detail instances where hairs were left behind after eyebrow shaping and requests to rectify the issue were denied ("It’s be like that only").
Lack of Skill/Shape Disappointment: Customers growing out their eyebrows for months expressed dissatisfaction with the final shape, feeling the technician lacked the necessary skill for a proper design.
Billing Discrepancies: One customer was initially quoted $50 for a service but charged $60, with no EFTPOS offered for the transaction.
Call for Trained Staff: Several reviewers specifically requested the salon invest in better training for staff to ensure consistently high-quality service.

One reviewer's experience was particularly frustrating: "I will never recommend anyone to come to this place" – illustrating the severity of the negative impact that a poor experience can have.

Accessibility & Practicalities: Planning Your Visit

Gud Look Hair & Beauty Studio appears conscious of inclusivity and customer comfort. Their facilities include:

Wheelchair Accessibility: Both parking and the entrance are wheelchair accessible.
Essential Amenities: A toilet is available on-site.
Appointment-Based: Appointments are strongly recommended to avoid potential wait times and guarantee personalised attention.
Flexible Payment Options: Gud Look accepts both card and cash payments, as well as convenient NFC mobile payments. (Note: some reviews indicate a potential discrepancy regarding the availability of EFTPOS machines).

For those considering booking, the studio’s contact number is +61 422 529 638. It's advisable to confirm payment options and discuss specific hair or beauty requirements during the appointment booking process to ensure a smooth and satisfying experience.

Frequently Asked Questions About Gud Look Hair & Beauty Studio

What services does Gud Look Hair & Beauty Studio offer?

Gud Look Hair & Beauty Studio provides a wide range of services including haircuts, hair smoothing treatments, keratin treatments, facials, and eyebrow shaping. Their skilled staff is dedicated to delivering excellent results tailored to each client's needs. Whether you're looking for a simple trim or a complete makeover, you can expect professional and friendly service that leaves you feeling pampered and satisfied.

What are the opening hours for Gud Look Hair & Beauty Studio?

Gud Look Hair & Beauty Studio operates with flexible hours to accommodate various schedules. They are open on Monday from 12 pm to 6 pm, Tuesday from 12 pm to 6 pm, Thursday from 10:30 am to 6 pm, and Friday from 10 am to 6 pm. Additionally, they welcome clients on Saturday and Sunday from 10 am to 6 pm. It's advisable to call ahead and book an appointment to ensure you receive the best service possible.

How can I contact Gud Look Hair & Beauty Studio for inquiries?

For any inquiries or to book an appointment, you can contact Gud Look Hair & Beauty Studio directly at +61 422 529 638. Their friendly staff is always ready to assist you with any questions you may have regarding their services, pricing, or availability. Don't hesitate to reach out; they are committed to providing excellent customer service and ensuring your experience is enjoyable.

What should I expect during my visit to Gud Look Hair & Beauty Studio?

During your visit to Gud Look Hair & Beauty Studio, you can expect a warm and welcoming atmosphere. The staff is known for their kindness and professionalism, ensuring that you feel comfortable throughout your appointment. They will take the time to understand your needs and preferences, providing personalized recommendations. Whether you're there for a haircut, facial, or any other service, you can look forward to a satisfying experience.

Are there any customer reviews about Gud Look Hair & Beauty Studio?

Yes, many customers have shared their experiences at Gud Look Hair & Beauty Studio. While most reviews highlight the excellent service and results, some have expressed dissatisfaction with specific experiences. Overall, the salon is praised for its friendly staff and quality treatments. It's always a good idea to read recent reviews to get a balanced perspective before your visit.