Pros 
Cons A Bankstown Beauty Hotspot: First Impressions and Stellar Services
Ahead Of Hair in Bankstown consistently receives positive feedback, boasting a strong 4.6-star rating based on customer experiences. Many clients praise the salon’s welcoming atmosphere, emphasised by consistently described friendly and accommodating staff. Beyond a warm reception, the technical skills of the team appear to be a major drawcard. Several reviews specifically mention stand-out stylists like Omar and Mona, highlighting their expertise in both cutting and colouring.
"Omar cut my hair the first time it came out so beautiful!! Really fresh and modern plus my colour turned out really well."
Customers appreciate the stylists going "above and beyond," with Mona receiving particular acclaim for her attentive consultation process and ability to guide clients towards flattering styles. The salon’s commitment to understanding individual preferences receives frequent praise. Appointments are recommended, suggesting a focused and personalized service, and the salon facilitates convenient payment options including credit, debit and NFC mobile payments.
Here’s a quick overview of what customers consistently highlight:
- Exceptional Staff: Kind, respectful, and caring are recurring descriptors.
- Expert Colouring: Clients report achieving desired colours and appreciate the measured approach to processing time.
- Stylish Cuts: Modern and fresh haircuts are frequently mentioned.
- Welcoming Environment: Feels comfortable and safe for trying new styles and treatments.
- Accessibility: Provides a wheelchair-accessible car park and entrance.
Hair Transformations: Extensions, Keratin & Colour Expertise
Ahead Of Hair seems to specialize in more than just standard hairdressing services. A significant number of reviews specifically mention successful experiences with hair extensions. One client described the results as a “10/10,” praising how lightweight and undetectable the extensions were, leaving them feeling “like a celebrity.” This suggests a high level of skill and attention to detail in extension application.
The salon also offers keratin treatments, which are popular among customers for smoothing and revitalizing hair. While the majority of keratin treatment experiences are positive (described as "loved"), one customer unfortunately experienced minor burns to the face during a treatment conducted by a male staff member. This highlights the importance of careful technique and a potential area for staff training.
Beyond these specialist services, colour treatments – including full heads of foils – are evidently a strong suit, receiving repeated positive feedback for achieving desired results. The use of quality shampoo and conditioner further contributes to the positive client experience, leaving hair feeling soft and smooth.
| Service | Customer Feedback |
|---|---|
| Hair Extensions | Highly praised – lightweight, natural-looking |
| Keratin Treatment | Generally positive, potential for improvement in technique |
| Colouring | Consistently positive, accurate colour matching |
| Hair Cut | Modern, Fresh, Beautiful |
The Details: Practicality and Amenities
Ahead Of Hair's location at Shop 3/434 Chapel Rd, Bankstown makes it readily accessible for local residents. It operates six days a week, offering convenient opening hours, including later evenings on Thursdays (until 7pm) to accommodate busy schedules. The salon is closed on Sundays.
The salon provides basic amenities expected of a professional establishment, including a toilet. It also caters to clients with accessibility needs, offering a wheelchair-accessible car park and entrance – a thoughtful inclusion that ensures inclusivity.
Here's a breakdown of the practical details:
Opening Hours:
- Monday: 8:30am - 5:30pm
- Tuesday: 8:30am - 5:30pm
- Wednesday: 8:30am - 5:30pm
- Thursday: 9am - 7pm
- Friday: 8:30am - 5:30pm
- Saturday: 8am - 5:30pm
- Sunday: Closed
Contact Details: +61 2 9793 3978
Address: Shop 3/434 Chapel Rd, Bankstown NSW 2200, Australia
Nuances & Areas for Attention: Addressing Client Concerns
While overwhelmingly positive, some client experiences reveal areas where Ahead Of Hair could refine its service. One customer reported dye marks on their neck and hairline, requiring them to tie their hair at work to conceal the staining. Additionally, they noted inconsistency in the blow-dry, with one side being wavy and the other straight shortly after leaving the salon. This suggests a need for greater quality control in finishing touches.
"I will be visiting them for hair wash and cut only."
Despite these concerns, the customer still intends to return for simpler services like washes and cuts, indicating a baseline level of trust and satisfaction. The salon's prompt response to issues and willingness to address them would be crucial for retaining this, and future, client loyalty. Attention to detail during colour application and blow-drying could significantly elevate the overall client experience and maintain the salon’s reputation for delivering high-quality results.